Support Archive (5)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hello,
    How to modify the calendar so when in the booking form in the select form field is choose user "x" to show all time slots on this day for him and if we book one, later to be blocked while is choose user "x". But if we choose user "y" and the same day to show again all time slots free.
    Thank in advanced,
    Valery

    • Hello.
      Its possible to show all timeslots as available does not depend from the use, if you select one of these options: "Allow unlimited bookings per same day(s)" or "Use pending days as available" at the Booking > Settings General page in Advanced section.

      But ability to block only timeslots for specific user, who made these bookings, does not possible in any versions of Booking Calendar. Sorry.
      Kind Regards.

    • Hello.
      Tip & Trick. You can show cost hints separately for the each items, that have additional cost at Booking > Resources > Advanced cost page. For example, if you have configured additional cost for my_tax option at Advanced cost page, then in booking form you can use this shortcode [my_tax_hint] to show additional cost of this specific option. Add "_hint" term to name of shortcode for creation hint shortcode.

      So in your case you need to use this shortcode [term_and_condition_hint] at the Booking > Settings > Form page
      Kind Regards.

      • Thanks for explaining.

        The only problem with that is that the value is not displayed until the related checkbox (I Accept Cleaning Costs) is selected.

        Hers is the page Where you see it say "ADD $230" is currently hardcoded, but we want it to be dynamic so that if the value is changed in the Rescources -> Advamced Cost Settings page, that displayed value changes too.

        Thanks,
        Simon

        • Hello.
          Yes, its how is working. You can use fixed text as its now at your page, or you can use dynamic shortcode: [term_and_condition_hint]
          to show the cost, only when user select specific checkbox.
          Kind Regards.

  3. Hello,
    we are trying to build a combined payment for clients (we have a multiple-booking-possibility (some additional booking-calendars hidden in the background)).
    This generates multiple bookings (eg. the client selects 3 different booking-resources --> 3 bookings), but these 3 bookings have their own paypal-link, but it isn't reasonable that the client has to pay three times...
    Is there a way to combine these to one single payment?

    (we're using "booking.multiuser.8.7.5")

    Regards,
    Peter

    • Hello.
      Unfortunately, such “shopping card functionality” currently does not available in the exist versions of Booking Calendar.

      We will add this feature to the TODO list for having it in future updates of plugin, but I can not say when exactly it’s will be implemented. Thank you for understanding.
      Kind Regards.

  4. I have a problem with a booking listing. When I go to Booking -> Bookings and it shows the booking listing one of my bookings it showing the incorrect price.

    On the page where I see all the bookings, it shows the number of days booked as 1 and the total as £70.

    However, when you click on edit or to print booking it shows correctly that 4 days were booked and the price is £280 - this is correct but why does the booking listing show the incorrect price? All other bookings show correctly but this one doesn't, and I can't correct it because the edit booking is correct. I've added a screenshot on the link below which shows the booking listing (incorrect) vs the booking edit (correct) https://paste.pics/6739ed1009a1cd273f3f63546de1be4d

      • Hello.
        In your booking Listing page is correctly showing cost 280 in the cost field.

        Only cost hint is showing 70, it’s can be if during submitting of the booking, was some internet connection error and cost hint in the booking form was not updated, until the booking was submitted.

        You can edit this booking by deselecting the date to update that info.

        Kind Regards.

  5. Hi,
    We are trying to update prices and create new seasons, but the changes aren't reflected in the frontend. e.g. I have created a test season on April 1 - 4 2022 and applied a new cost of $123, but the front end still shows the original $260. I've created a gallery of sheet shots of the settings I've used click here for gallery

    Are you able to explain what I've done wrong?

    Thanks, Simon

  6. Hi.

    We have a site selling 'nights' on a campsite. We have a price for 1 night, a different price per night for 2 nights, and a different price per night for 3 nights.

    How do we set different prices per night, depending on how many nights are booked?

    Thank you

  7. Hi,

    is it possible add ReplyTo address to customer emails?

    Thanks!

    • Hello.
      Unfortunately it’s does not possible in actual versions of Booking Calendar. Sorry.
      We will add this feature to the TODO list for having it in future updates of plugin, but I can not say when exactly it’s will be implemented. Thank you for understanding.

      Kind Regards.

  8. My installation is missing the "resources page" I cant seem to add any reources

  9. Hi,

    I have an issue with the free version. Some visitors can't see the "captcha section" on mobile so they can't validate the form. If i'm desactivate it, some visitors can't validate the form because he's loading something. Can you help me ?

    Thanks

  10. I am wondering if there is any option available to allow booking only one date. I wish to book one Saturday from time to time and I don't let all Saturdays available. Is this possible with some version?
    Thank you,