Support Archive (5)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi again.

    Can I show in the legend below the calendar the "unavailable" days?

    Kind regards.

    • Hello.
      It's possible to modify the source code for showing some additional status in the labels, but it is not possible to modify the calendar to show such additional status.
      In case, if you want to add some your calendar labels, so you can do this in this file: {Booking Calendar Folder}\core\lib\wpdev-booking-class.php

      Find this code
      if ($booking_legend_is_show_item_available == 'On') // __('Available' ,'booking') $my_result .= '<div class="wpdev_hint_with_text"><div class="block_free datepick-days-cell"><a>'.$text_for_day_cell.'</a></div><div class="block_text">- '. $booking_legend_text_for_item_available.'</div></div>'; if ($booking_legend_is_show_item_approved == 'On') // __('Booked' ,'booking') $my_result .= '<div class="wpdev_hint_with_text"><div class="block_booked date_approved">'.$text_for_day_cell.'</div><div class="block_text">- '.$booking_legend_text_for_item_approved.'</div></div>'; if ($booking_legend_is_show_item_pending == 'On') // __('Pending' ,'booking') $my_result .= '<div class="wpdev_hint_with_text"><div class="block_pending date2approve">'.$text_for_day_cell.'</div><div class="block_text">- '.$booking_legend_text_for_item_pending.'</div></div>';
      and replace it to this:
      if ($booking_legend_is_show_item_available == 'On') // __('Available' ,'booking') $my_result .= '<div class="wpdev_hint_with_text"><div class="block_free datepick-days-cell"><a>'.$text_for_day_cell.'</a></div><div class="block_text">- '. $booking_legend_text_for_item_available.'</div></div>'; $my_result .= '<div class="wpdev_hint_with_text"><div style="background-color: #fff;" class="block_free datepick-unselectable datepick-days-cell"><a>'.$text_for_day_cell.'</a></div><div class="block_text">- '. __('Unavailable', 'booking' ).'</div></div>'; if ($booking_legend_is_show_item_approved == 'On') // __('Booked' ,'booking') $my_result .= '<div class="wpdev_hint_with_text"><div class="block_booked date_approved">'.$text_for_day_cell.'</div><div class="block_text">- '.$booking_legend_text_for_item_approved.'</div></div>'; if ($booking_legend_is_show_item_pending == 'On') // __('Pending' ,'booking') $my_result .= '<div class="wpdev_hint_with_text"><div class="block_pending date2approve">'.$text_for_day_cell.'</div><div class="block_text">- '.$booking_legend_text_for_item_pending.'</div></div>';

      Disclaimer. Unfortunately we can not start, right now, some personal customization or custom development, because almost have no free time.
      Check more about, what support we are providing here https://wpbookingcalendar.com/faq/what-support-do-you-provide/
      Thank you for understanding.
      Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

      • Ok , Don´t worry.

        Thanks a lot for the codes!

  2. Hi there ...

    Can I have different times on different days? Say Monday 9-12 and 13-15 but Weekend it's 9-12 and 13-15 AND 15-18?

    Thanks in advance
    Jimmy

  3. Hello one more time, and sorry for have too many questions.

    I have a problem by set the price per night and not per day. I already change that option in the Payment settings, but now my valuation days are not working because it is set by day and not by night. I need to set the valuation days by night and not by days.

    • Hello.
      You can configure "Valuation days" for having last selected day with zero cost (so its will be calculated like cost per night, in this case).

      - Please open the Booking > Settings > Payment page and be sure to set "cost per 1 day"

      - Then configure at the Booking > Resources > Cost and rates page by clicking on "Valuation days" cost like this:

      For LAST day = 0 $ per 1 day.

      Where "LAST" - its reserved term that defining last selected day.

      Watch it in this video guide https://wpbookingcalendar.com/help/valuation-days-cost-video-overview/

  4. Hi I have a problem with a function of the calendar plugin,

    We have the configuration by hour to hour(the user can't reserve 24h more than the actual hour of reserve), in the moment when the user select an hour in the form of the calendar, the common user who likes to escape the 24h rules changes their clock phone and the submit escape the rule.

    Thanks for you help

    • Hello.
      Sorry, I do not sure that clearly understood about this: "...escape the 24h rules changes their clock phone and the submit escape the rule..."
      Can you send screenshot of this issue and explain a little more about this. Thank you.
      Please send all this info to support @ wpbookingcalendar.com
      Kind Regards.

  5. Good morning again. I apologize beforehand for the questions, I am currently in active development revamping some of the forms and finding some unexpected problems.

    Theoretically, when I add in the form a field using a shortcode like [text visitors id:visitors ""], it should pop up in the advanced costs tab. It does for most of the fields, actually, so it's working there.

    But thing is that not all the shortcodes I add show up there, and I dunno if there's a logic or something I should know. I want to set up a few helper shortcodes to further customize the form, and I cannot have them showing up in advanced costs.
    One of them is visitors, I'd like it to be a simple text field (I use javascript to feed it the value)

    • I apologize for my dumbness, it's explicitly stated that only select boxes and checkboxes.

      Question dismissed.

  6. Hi,
    I'm trying to use fixed depositi method in payment section to book food basket or other service (not base on time slot or number of days, but based on number or visitors).
    I need to set a days limit booking, to avoid to book service on the same day or tomorrow. I need to book services min 2 days before. For example, If today is saturday, visitors can't book for sunday. If today is friday, visitor CAN book for sunday.
    How can I configure this option on a specific owner booking resource and not on Super Admin panel?
    Thank you.

    • Hello.
      1) You can define the cost for the "food basket", by using advanced cost at the Booking > Resources > Advanced cost page in Booking Calendar Business Medium or higher versions.
      In the Booking > Settings > Form page you need to have some checkbox, and then configure additional cost for selected option of this checkbox at the Booking > Resources > Advanced cost page. Please note if you need to have this costs depend from the number of visitors selections, so then you need to configure it like this:
      food = ( [visitors] * 50 )
      where 50 its cost per one visitor, [visitors] - name of visitors shortcode field at the Booking > Settings > Form page.

      Check more about this feature here: https://wpbookingcalendar.com/overview/#additional-cost
      Watch it in this video guide https://wpbookingcalendar.com/help/advanced-costs-video-overview/

      2) You need to open the Booking > Settings General page and in availability section set 2 days value for this option: "Unavailable days from today".
      Kind Regards.

      • Thank for reply.

        1) Ok I'll try soon this method! Do I must set "1 Day" or "Fixed Deposit" in Booking-Settings-Payment settings?

        2) I use MultiUser WPB version. Is "Unavailable days from today" available for resources owner? I woudl like to setup "Unavailable days from today" for single resource or for single owner account and not only in Super Admin panel.

        • 3) If I use "Fixed Deposit" in payment settings, day become "full" after first book and I can't book other food basket. How can I solve this?

          Thank you.

          • Hello.
            1) Better to set cost "per 1 day" at the Booking > Settings > Payment page.
            2) This option "Unavailable days from today" its global option at the Booking > Settings General page. You can define this option as super booking admin user, and its will apply to all booking resources.
            Unfortunately, ts does not possible to apply this option separately for the different booking resources.

            3) In usual configuration after visitor submit the booking for the specific day(s) these day(s) will become unavailable.

            If you need to make the specific number of bookings per days, then you need to check the Booking Calendar Business Large version, where is possible to make several reservations per specific FULL date(s) by visitors (not time slots). Please read more about it here https://wpbookingcalendar.com/overview/#capacity

            You can test it in the live demo here https://bl.wpbookingcalendar.com/
            Watch video about this feature here https://wpbookingcalendar.com/help/availability-capacity-video-overview/

            At this version possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less then capacity of the booking resource. But its possible to make booking only for FULL date, not a time slots (time slots in this version only saved as data into database, but do not apply to availability logic).
            Highly recommend, to check this article about configuration of capacity and availability for booking resources: https://wpbookingcalendar.com/faq/capacity-concept/

            Kind Regards.

            • Thank you, I hope you'll add "Unavailable days from today" to specific owner panel and not only to Global Settings. Each owner could have different booking date system and so it could be very usefull.

  7. Hi there

    I purchased the plugin (username: drorj) and installed in on our dev site
    I received the error message Uncaught TypeError: jQuery(...).datepick is not a function
    The error appears on client.js line 404 : jQuery('#calendar_booking'+ bk_type).datepick(

    Please advice

    • Hello.
      Please check this troubleshooting instruction: https://wpbookingcalendar.com/faq/loading-jquery-twice/

      Otherwise probably, its because of conflict with some other plugin or actual theme.
      Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
      If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
      We just need to find the reason of this issue.

  8. Is there any way I can have the booking calendar and form show only if the user is logged in?

  9. When I setup a drop down list in a Form such as "How many kids?" and set the five choices to "0,1,2,3,4" in the drop down list, the result provided in the approval email to me from the guest submission appears to be backwards. For instance if the guest selects "1", it returns "3" to me in the request for approval email I receive.

    I know I could revers the numbers in the creation list, but I would like the first default number to be 0, not 4.

    Please advise...
    Thank you

    • Hello.
      Can you send configuration of your selectbox from the Booking > Settings > Form page and send the link to your page with booking form, where you are having the issue.
      Kind Regards.

      • Currently my site is not live. I played with it again today and when I am setting up the forms I put in 0,1,2,3,4 for the drop down and save. These five choices are showing in the actual booking dropdown list of the page so it appears they are there. But when I select 2 and submit the booking, I as admin get a return booking of either 1 or 3. Its as if 2 is not there. For the moment I went back to a text box out of frustration.

        • I deleted the form and recreated it... At the moment and based on initial tests I think it is working now.

  10. Even after I choose the "form at the right side of the calendar" option in settings, it isn't reflecting in my actual website. What do I do about it?

    • Hello.
      Please do not forget to click on save changes button at the Booking > Settings > Form page, after resetting to show form at the right side of the calendar".

      Otherwise probably, its because of conflict with some other plugin or actual theme.
      Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
      If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
      We just need to find the reason of this issue.
      Kind Regards.