Support Archive (6)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. I cannot get the following request resolved:

    The product should be rented under the following conditions: Working days from Monday to Friday -> 350 euros. At the weekend, Friday to Monday -> 250. Normal daily price is 79 euros.

    Can anyone help?

    • Hello.
      It’s possible in the Booking Calendar Business Medium or higher versions. Check more about this feature here: https://wpbookingcalendar.com/overview/#valuation-days
      Watch it in this video guide https://wpbookingcalendar.com/help/valuation-days-cost-video-overview/
      "Valuation days" can apply for any days. Or in case if you need apply it to specific season, then it can depend only from the belonging "check in day" to specific season. Its means that, if you select 2 weeks, the "Valuation days" can apply costs only depending from the check in day belonging to specific season, even if some other days belonging to other season. In other words, if you will have the days selection with season intersections, then you can have an issue with "Valuation days". Basically "Valuation days" is useful, in case, if you need to set some discount or higher cost depend from the number of selected days. For example if visitor select 7 or more days, then booking will have 10% discount, etc...

  2. code to allow form field from dropdown, be predefined by a column in; google sheets, mysql, wp database or add external short code

    • Hello.
      We will add this feature to the TODO list for having it in future updates of plugin, but I can not say when exactly it’s will be implemented. Thank you for understanding.

  3. Hello I have two issues/questions.

    1. if you look at this page https://divorcehappens.com/booking/ the times are not showing in a dropdown as they should.

    2. We want to set up different times for different days, can this be done?

    Thanks

  4. Is it possible to mark days/times when a service will be unavailable? For example, if I want to take my family on vacation, I need to indicate days that a service cannot be booked. How would I go about doing this?

  5. Hello,
    Is it possible to edit bookings in the timeline view in front end via the poup box.
    Just like I can do in the back end timeline view?
    (when I'm logged in as admin)
    Thnak you!

    • Hello.
      Unfortunately it’s does not possible in actual versions of Booking Calendar. Sorry.

      You can edit the bookings at the Booking > Add booking page after clicking on edit button at Booking Listing page or in Calendar Overview page.
      Kind Regards.

    • Hello.

      It seems that you are using the old version of Booking Calendar and you have updated to the latest update of WordPress.
      Because of that you are having this issue. Please be sure to use the latest update of Booking Calendar 8.9
      It has to resolve the issue of not showing the calendar at the latest update of WordPress.
      In case if you are using the paid version of Booking Calendar, then you can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/

      Kind Regards.

  7. Hello,

    I am using your plugin on my page and as soon as i activate you plugin my burger menu in the mobile view isnt working correctly anymore. It closes itself after clicking onto it. If i deactivate your plugin the menu works fine. Can you help me with that problem?

    Thank you

    • Hello.
      You can deactivate loading of bootstrap library by Booking Calendar at the Booking > Settings General page in Advanced section, by unchecking this option " Disable Bootstrap loading on Front-End " after expand of this section " Show advanced settings of JavaScript loading ".
      Its can fix some issues in your theme (if you have some), but its also be reason of not showing mouse over tooltips in the Booking Calendar at the front-end side.

  8. Automatic messages are not sent from the platform. I get the following message: The email is different from the DNS of the website, this may be the reason for the emails not being sent. Please use an email from the domain of your website!

    How can I solve this?
    Thank you very much

    • Hello.
      Please note, Booking Calendar is use standard WordPress wp_mail function for sending emails. This function can be overridden by other plugins.

      Please check this troubleshooting instruction https://wpbookingcalendar.com/faq/no-emails/

      The most probably you need to check the point #5 from this instruction and install WP Mail SMTP plugin which is 'sending emails via php' option and it can resolve that issue.

  9. Hi, in the trial demo of the free version on your site there are the '' resources '', but by downloading the plugin this function is not available. So I can't make several apartments available, but only one. Why? Is there a function to also insert the '' resources '' or is it a premium function that belongs to the different payment plans?

  10. Hi

    Now I closed my business for the season. How can I make all days unavailable until the 15th of may 2022? Would be great if the calendar will be at may 2022 when you enter the site now, and not october as it does today.

    How is that possible?