Support Archive (6)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi,
    listing booking date view same date at November 30, -0001

    IDLabelsBooking DataBooking Dates Actions
    98Pending
    Nama Pemohon: MOHD NAZIF ISMAIL Nama Arwah: ismail Email: nazlin05@gmail.com
    November 30, -0001

    Tq

    • Hello.
      Please recheck your configuration of times at the Booking > Settings > Form page and at the Booking > Settings General page (calendar section, if you are using the check in/out times) and time format at the Booking admin panel section.

  2. Hello, I acquired a booking calendar bussines small and I would like to charge two types of therapies, but when I pay, only one price appears, thank you in advance.

    • Hello.
      1) You need to define your two types of therapies as separate booking resources - calendars. And then you will be able to define the different cost for the booking resources at the Booking > Resources page.

      2) In case if you need to set the different cost for selected options in the selectboxes in the booking form, then it’s possible in the Booking Calendar Business Medium or higher versions.

      If you need to set some additional cost for the booking, depending from selected options in the select-boxes or checkboxes in your booking form, so then it’s possible in the Booking Calendar Business Medium or higher versions.

      Check more about this feature here: https://wpbookingcalendar.com/overview/#additional-cost

      Watch it in this video guide https://wpbookingcalendar.com/help/advanced-costs-video-overview/

      Test it in this live demo https://bm.wpbookingcalendar.com/

      You can make upgrade to the higher version of Booking Calendar from your exist version of plugin by clicking on the “Upgrade” menu item at the top right side of General Booking Settings page in your admin panel.

      Kind Regards.

  3. Hi,

    how can I insert the calendar into a site?

    Thanks,
    Jana

  4. Hola,
    tengo la versión multiuser y no he podido hacer que cada reserva se vaya a un recurso respectivamente. Además me gustaría poder configurar la capacidad máxima de reservas para no sobre vender las habitaciones
    gracias!

  5. I can't see details on reservations in calendar embeded on page. Only I can see the backgoudcolor of reservation at date. I have leave the default settings after the installation.

    • Hello.

      It's possible to show the booking details only in the Timeline view , like in this example https://bm.wpbookingcalendar.com/timeline/

      In usual calendar it is possible to show the booking details only in the Booking Calendar Business Medium or higher versions and only for the bookings that were made for the specific time-slots. For full day bookings, it is not possible to show such booking details.

      You can activate this option " Show booking details in tooltip " at the Booking > Settings General page in calendar section in the Booking Calendar Business Medium version to show such details.

      Kind Regards.

      • Thanks for reply.
        Is this option work in free plugin version of the Timeline view?

          • Hello,
            Thanks a lot for the whole information.
            Take care
            WojKaz

  6. Hello, I would like to have this view, on the page, but that the clients cannot edit.

  7. Hi I am wondering if

    1 - is it possible to configure for multiple time slots per booking?
    2. Can you do multiple days and time slots in the Business Small version?
    3 - Can you book range - start time and duration in Business Small version? Have tried playing with demo on this site but not able to implement properly. But before any purchase need to confirm possibility.

    Am looking at Business Small version as time slots are important.
    Have checked other questions and can't find answer (easily).

    Thanks

    • Hello.

      Unfortunately, if you need to make the several specific number of bookings per the same time slot at the same date in SAME CALENDAR, it is NOT possible in any versions of Booking Calendar. Sorry. Please check my suggestion below.

      A) The ability to book for the specific times only possible in the Booking Calendar Business Small / Business Medium versions (and in higher versions for booking resources with capacity =1). Please note if you will make the booking for the specific time slot, this time slot becomes unavailable for the other visitors for that selected date in the current specific calendar.

      In lower versions of Booking Calendar it is possible to make bookings only for restricted timeslots.

      You can configure the time slots selections on the Booking > Settings > Form page. Please use the "shortcode generator" on the right side of that page for the correct generation of the shortcode.

      You can use one"timerange" (timeslots) or "start time" and"end time" selections or"starttime" and "duration"of time selections shortcodes or even start time and end time entering shortcodes. Please read more about the booking form fields configuration here http://wpbookingcalendar.com/help/booking-form-fields/

      You can test the bookings for the specific time-slots in action on the live demo of Business Small version (which is configured by default for the bookings of specific time-slots) here: http://bs.wpbookingcalendar.com/ Other live demo you will need to reconfigure.

      B) If you need to make the specific number of bookings per day, then you need to check the Booking Calendar Business Large version, where it is possible to make several reservations per specific FULL date(s) by visitors (not time slots). Please read more about it here http://wpbookingcalendar.com/overview/#capacity

      At this version is possible to set capacity of the booking resource, so date(s) in calendar will be available until number of reservations is less than capacity of the booking resource.But in this version is possible to make reservation only for FULL date, not a time slots (time slots in this version only record data in the DB, but do not play any logic in reservation). Please read more info about the booking resources and how to configure them here http://wpbookingcalendar.com/help/booking-resource/

      We highly recommend to check this article about different configuration of capacity and availability http://wpbookingcalendar.com/faq/capacity-concept/

      _____________________________________________

      Suggestion! I can suggest that you can create the booking resource with specific capacity in the Booking Calendar Business Large version for each of your times and then have the independent calendar for each of your time slots for the reservation. It means that your visitors firstly need to select the times in the select box, where all your options will be listed.

      And only after that select the date and fill the booking form. It can look like this: http://bm.wpbookingcalendar.com/select-resource-2/
      ___________________________

      • Thanks for your super-quick and extensive reply.
        Plugin looks very and solid.
        Rob

  8. Hello, I have configured a single resource with a cost for 1 hour and three unique bookable slots: [select * rangetime "10:00 - 14:00" "16:00 - 20:00" "10:00 - 20:00 "].

    The bookable time slots "10:00 - 14:00" and "16:00 to 20:00" must have a higher price per hour than the bookable time slot: "10:00 - 20:00".

    I need to know if it is possible to set a higher price per hour for a given bookable time slot.

    How can I configure the Advanced Costs of Booking Calendar Business Medium version so that a certain bookable time slot can have a higher price per hour?

    Thanks!

  9. Is there a way for us to use your shortcodes to display let say: [booking_id] on the thank you page?

    • Hello.
      Unfortunately, its does not possible in the Booking Calendar versions. Sorry.
      We will add improvements to this feature to the TODO list for having it in future updates of the plugin, but I can not say when this feature will be implemented. Sorry.
      Kind Regards.

      • Hi,

        we have an urgent need to solve this, because we are getting on with affiliate marketing, and need to enter scripts and tags from TradeTracker, and we need a page to put both the script/tags and it must display amounts and resource.

        In settings it there is an option to redirect the customer to a thank you page,

        Redirect visitor to a new "Thank You" page Note: This action will have no effect, if the payment form(s) is active!

        Does it mean that the payment form will then be on the thank you page if so selected?

        • Hello.
          1) We are having this item in our todo list. Unfortunately, I can not say right now about the time of implementation of this functionality. Please check what support we are providing here https://wpbookingcalendar.com/faq/what-support-do-you-provide/

          2) Payment form will redirect to own "Thank you" page. You can define this "Thank you" page at the each payment system at the Booking > Settings > Payment page.

          Do you need to have booking ID at the "thank you page" after redirection from the payment page or you do not use any payment systems ?

          Kind Regards.

  10. Hola nada funciona . No se inserta el calendario, los recursos no puedo agregarlos, necesito que me ayuden o me devuelvan el dinero, tira errores por todos lados

    • Hello.
      1) Please note, currently communications or support possible only in English language.

      2) Please send screenshot of your issues and explain more detail at what exactly step do you have the issue ?
      Also Please send the link to your page with booking form, where you are having the issue.

      Please send all this info to support @ wpbookingcalendar.com

      3) Otherwise if you think that Booking Calendar will not work for you, and you want to get refund, relative to our refund policy, please send your order number of purchase to support @ wpbookingcalendar.com

      Thank you.