Support Archive (6)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. I'm looking for the option to disable Bootstrap V3 CSS completely in booking calendar. I've bought Business Small SingleSite 9.1.1 yesterday. I have found descriptions how to disable it in the FAQ's and in Forum (https://wpbookingcalendar.com/support/comment-page-31/#comment-25864).
    But the the mentioned part "Disable Bootstrap loading on Front-End" in the advanced section seems to be missing. My theme uses Bootstrap V5 and I think Bootstrap V3 isn't acceptable as a required dependency in 2022.

    • Hello.

      Latest update of Booking Calendar does not load the bootstrap JS files.

      Do you have any issues ?

      Kind Regards.

      • Yes, I have issues, but not with Bootstrap JS files but with the CSS

        • Hello.
          What exactly issue ?
          Can you send the link to your page with booking form, where you are having the issue and explain more detail?

          Please note, all css that relative to the bootstrap have parent CSS class, like .wpdevelop
          So such css file should not apply to any other place at your website.
          Kind Regards.

  2. Is it possible to hide a form field in the frontend but show it in the backend, so that e backend user can fill it out?

    • Hello.
      Unfortunately by default it’s does not possible in actual versions of Booking Calendar. Sorry.

      You need to use some custom JavaScript to detect URL and then show or hide fields in the booking form.

      Disclaimer. Unfortunately we can not start, right now, some personal customization or custom development, because almost have no free time. ~ Check more about new features here https://wpbookingcalendar.com/faq/need-new-feature/
      Thank you for understanding.

      Please note, if you will modify the source code of the Booking Calendar, we will not guaranteed the correct work of plugin and do not support it.

  3. Hello there, in search calendar, there is the word "close" on the bottom of it. Can i erase this word?
    Also, is it possible for the calendar to open only under the search button and not above it?

    Best regards

    • Hello.
      1) Please open this file ../wp-content/plugins/{Booking Calendar Folder}/inc/css/search-form.css

      ( you can check how to edit files in WordPress menu in this article https://wpbookingcalendar.com/faq/how-edit-file-in-wp-menu/ )

      then add this code to the bottom of this file:

      .datepick-control { display: none; }

      Please do not forget to clear the browser cache before testing these changes.

      2) Unfortunately, it does not possible.

      Kind Regards.

  4. Hi, we would like to flag for an addition of feature in Booking Calendar.

    In our business, you may sometimes need to make group bookings with several resources that are used at the same time.
    Today, as far as we know, we can not make a booking with multiple resources for one occasion.

    This would save a lot of time instead of sitting and booking one resource each at a time.

    Otherwise very good system what we can say so far based on our use.

  5. Hi,

    recently had an issue where the system calculated a 12 days payment for a 10 days rental, on the days 16-26th of July.

    Checked all the basics, rates, no extra cost, etc. Why would this happen? Never seen it before...

    • Hello.

      Please open the Booking > Settings > Payment page and Activate this option “ Show debug cost info” at the Payment Options section. After this you will see your cost info at the front-end side of your website, for better understanding how costs is calculated.

  6. All of the reject / system icons appear as just squares, so I don't know what the buttons are until I hover over them.
    Please advise a fix otherwise this is useless fo rme.

    • Hello.

      Probably, its because of conflict with some other plugin or actual theme.

      1) Recheck about conflict with a theme. Please activate the default WordPress theme at the Appearance menu. Then test it.

      2) Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.

      3) Please deactivate all your plugins and active the default WordPress theme. And then retest it.

      We just need to find the reason of this issue.

      PS. Please clear browser cache before each of such deactivation.

  7. Hello,

    I have problems with our calendar. It does import the dates when they are blocked on the services like Airbnb or VRBO, but when the dates are released back on the services the calendar still shows them as unavailable.

    Link to the calendar: https://pyatno.site/test3/

    I suppose the problem might be in the short code (https://oplugins.com/plugins/wp-booking-manager/booking-manager-help/). Our shortcode is: [booking-manager-import url='https://www.airbnb.com/calendar/ical/46412997.ics?s=6d896ebeb96711a417c6f130acd53381' resource_id=1 import_conditions='if_dates_free' from='today' until='any'].

    Can you help me with it, please?

    Kind regards,
    Polina

    • Hello.
      Thank you for your interest in the Booking Calendar.
       
      You need to  activate this option " Trash / delete all imported bookings before new import "  at  the Booking > Settings > Sync > "General" page,  to move all previously imported bookings to trash or permanently delete before new import bookings. Its can resolve issue of updating deleted and edited events in external sources. Its work only, if you are using one source (.ics feed) for importing into specific booking resource!
      Kind Regards.

    • Hello.

      1) Please recheck for any cache plugins, like “WP Super Cache”, “WP Fastest Cache” or “W3 Total Cache”. If you are using someone, please deactivate it or add the exception to the page with booking form for do not cache this page(s).

      2) Otherwise recheck your error.log in your server configuration, about any relative errors. If you can not find error.log file, please contact support of your hosting company about helping in finding this file.

  9. Hi,
    I have the paid version of Calendar Bookings and I am needing the ability to create recurring events. Can't seems to find any reference to or instruction on how to do this. Thank you.

    • Hello.
      Unfortunately Booking Calendar does not support recurring events.
      You can create new bookings only by selecting all dates in calendar.
      You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.
      Kind Regards.

  10. Hi,

    Our client needs to see the booked days in the internal availability calendar in the resources section.

    Is there a way to display the days already booked?

    Thanks in advance.