Support Archive

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Hi,
     
    Is there any way to charge an additional cost per hour instead of per night or per day? Like this = 2/hour
    My settings are per hour so I need to charge the additional cost per hour.
     
    Thanks

    • Hello.
      Sorry, this feature is not exist yet. You can set the additional cost only per day or night.
      Or you can set the percentage or fixed additional sum.

  2. Hi,
    I thought I would give you some feedback.  I have Business Large version and my booking site is for babysitters.  A few things I have come accross while setting up to highly consider for future updates.
    RESOURCES
    It would be good to have a details tab for each resource. Description, Phone number, qualifications.  Then be able to use these feilds in emails.  This means you can put the babysitters name, phone number, a description and qualifications automatically.  I think it would be good for other professions as well that take appointments by the hour.
    At this level you should also be able to define how many hours per day the resource can work and a buffer time between bookings e.g 1 hour ( to allow the resource to drive to next appointment)
    DEPOSIT COST FIELD - for booking form fields & emails
    BALANCE COST FIELD - - for booking form fields & emails
    Additional cost per hour - I don't think this can be done yet.
     
    I really hope you consider all of these suggestions for people like me that have bookings for services / hours of time.
    I have looked at many different versions of these calendars and some already offer these features, but not the features your system offers.  if you can combine all of these features you would have a comprehensive product!
    Thanks
    Danielle
     

    • Hello.
      Thank you for your suggestions.
      I will add these items from your descriptions to our todo list for having these features in one of future updates.
      Kind regards.

  3. Hi there,
    could there be a bug with the country selector in the booking forms?
    I have the default country selector in my form: [country* "BE"] (with Belgium checked as default country).
    In the 'form fields' tab I have this tag [country].

    No matter what country I select in the form, it's always empty whenever I make a booking...
    How come? All other fields are working just fine...
    thanks,
    Bart

    • Hello.
      Try to use instead of this shortcode:
      [country* "BE"]
      this one:
      [country "BE"]

  4. Hi, 
    I am using the free version of the booking calendar for a while, no problems till now: 
    Now I am getting the notice: Notice: Undefined variable: args in /home/.../public_html/wp-content/plugins/booking/lib/wpdev-bk-lib.php on line 1412
    I have checked the box for deleting all booking data, uninstalled and reinstalled the plugin buе the problem remains (as well as the old data).
    I am using WordPress 3.5.1., Booking calendar 4.1.3, 
    Thank you!

    • Hello.
      Yes, its seems like an issue. Please make this fix:
      Please open this file../wp-content/plugins/booking/lib/wpdev-bk-lib.php
      find this code:
      if ($_REQUEST['view_mode'] == 'vm_calendar') { // { vm_listing | vm_calendar} bookings_overview_in_calendar($args); // If shoing the Calendar Overview, so then return from this function return; }
      and replace it to this code:
      if ($_REQUEST['view_mode'] == 'vm_calendar') { // { vm_listing | vm_calendar} $args = array(); bookings_overview_in_calendar($args); // If shoing the Calendar Overview, so then return from this function return; }

      We will have this fix in next update.

      thank you.

  5. Hello there,
     
    Your plugin looks exactly like what I need but after installing it it stopped my other plugins that use jquery working do you know away around this I believe your plugin uses a older version and is breaking the plugins that use Jquery 1.7.2 or higher, Im not that technical with these matters, please help 🙂

    • Hello.
      the plugin is require the jQuery 1.8.3 or newer. Usually its load the jQuery from the standard wordpress installation.
      Please recheck your page for the any JavaScript errors, and try to fix them. Also you can check the FAQ https://wpbookingcalendar.com/faq/ at the troubleshooting section .

  6. Hi, I have sent this message before (see below), thank you for you quick response, I´ve change the code as you suggested and the problem remains...
     
    Hi, 
    I am using the free version of the booking calendar for a while, no problems till now: 
    Now I am getting the notice: Notice: Undefined variable: args in /home/…/public_html/wp-content/plugins/booking/lib/wpdev-bk-lib.php on line 1412
    I have checked the box for deleting all booking data, uninstalled and reinstalled the plugin buе the problem remains (as well as the old data).
    I am using WordPress 3.5.1., Booking calendar 4.1.3, 
    Thank you!

    Reply ↓

    Supporton 15/05/2013 at 20:39 said:

    Hello.
    Yes, its seems like an issue. Please make this fix:
    Please open this file../wp-content/plugins/booking/lib/wpdev-bk-lib.php
    find this code:

    if($_REQUEST['view_mode']=='vm_calendar'){// { vm_listing | vm_calendar}
    bookings_overview_in_calendar($args);// If shoing the Calendar Overview, so then return from this function
    return;
    }

    and replace it to this code:

    if($_REQUEST['view_mode']=='vm_calendar'){// { vm_listing | vm_calendar}
    $args = array();
    bookings_overview_in_calendar($args);// If shoing the Calendar Overview, so then return from this function
    return;
    }

    We will have this fix in next update.
    thank you.

    Reply ↓

    • Hello.
      Are you sure that you made the fix on correct file and in correct place? Please recheck it one more time.
      Can you send the exact warning message what you re have now (may be in this warning message new line number) ?

      • Hi, you are right: the message did change (sorry for not noticing): now its gone but when I go to dashboard > Booking Calendar > Reservation I get, instead of the list of reservations, a table, with dates on the left column and this message on the right: 
         
        Notice: Undefined variable: previous_month in /home/hamsika/public_html/wp-content/plugins/booking/lib/wpdev-bk-lib.php on 
         
        Thank you!

        • Hello.
          Please open that file: ../wp-content/plugins/booking/lib/wpdev-bk-lib.php

          find this line:
          for ($d_inc = 0; $d_inc < $days_num; $d_inc++) {
          and replace it to this code:
          $previous_month = ''; for ($d_inc = 0; $d_inc < $days_num; $d_inc++) {

  7. Hi!
    I'm wondering if it's possible to filter the bookings by month in backend? So that I can print out each months separate bookings (this is for bookings in the past too). Also, is there a way to show a calendar in backend too? To get a clear weekly/daily/monthly overview of all the bookings?
    Thank you!

    • Hello.
      1)Yes, its possible to show the bookings only of the specific month. You can select at the Booking Listing page at the "Filter tab" for the option "Booking dates" the check in/out dates of the specific month and then refresh the booking listing, so you will see the bookings only from the specific month.
      2) Since version update 4.1 of plugin is possible to show the Booking Listing page in the calendar view mode. You can switch to this view mode by clicking at the top left side of the page on the "Calendar" icon. You can test it at the Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/.
      You can read more detail about getting updates here: https://wpbookingcalendar.com/faq/getting-updates-of-paid-versions
      Kind regards.

  8. Hi!
    Is it possible to change the with of the input-fields (firstname, lastname, email, etc..)?
    Yours FaithfullyDavid Bach

    • Hello.
      Please open this file ../wp-content/plugins/booking/css/client.css
      Find this code:

      .booking_form_div textarea, .booking_form_div input, .booking_form_div select, .booking_SagePayForm input { font-family: "Lucida Grande",Verdana,Arial,"Bitstream Vera Sans",sans-serif; font-size: 13px; }

      And replace it to this code (the width can be different):
      .booking_form_div textarea, .booking_form_div input, .booking_form_div select, .booking_SagePayForm input { font-family: "Lucida Grande",Verdana,Arial,"Bitstream Vera Sans",sans-serif; font-size: 13px; width: 178px; }

      • Thank you so much! That was just what I needed. 😀
        Have a nice weekend.
         
        /David

  9. So my resources are being listed in reverse alphabetical order. Is there a way to re-sort these to alphabetical?

    • Hello.
      Please make this fix:
      Open this file: ../booking/inc/personal.php
      find this code:
      $sql = " SELECT * FROM ".$wpdb->prefix ."bookingtypes as bt" ; $or_sort = 'title';
      and replace it to this code:
      $sql = " SELECT * FROM ".$wpdb->prefix ."bookingtypes as bt" ; $or_sort = 'title_asc';

    • Hello.
      Inside of that page you are insert the booking form for the booking resource with capacity = 9 and select (at the General Booking Settings page) the "Multiday" calendar skin. This skin is show in green background the days, which are fully free, and in yellow beackground the dates, which is partially booked (availability is less the capacity). You can check it in mouse over tooltip.
      So you can select and use some other skin, or
      at the file : https://www.balisbestbabysitting.com/nanny_booking/wp-content/plugins/booking.bl.4.1.3/inc/skins/multidays.css
      find this code:
      .datepick td.reserved_days_count1 a, .datepick td.reserved_days_count2 a, .datepick td.reserved_days_count3 a, .datepick td.reserved_days_count4 a, .datepick td.reserved_days_count5 a, .datepick td.reserved_days_count6 a, .datepick td.reserved_days_count7 a, .datepick td.reserved_days_count8 a, .block_hints .reserved_days_count1 { background-color: #FFD401 !important; color: #FFFFFF !important; }
      and replace it to this code (for having all available dates in green background):
      .datepick td.reserved_days_count1 a, .datepick td.reserved_days_count2 a, .datepick td.reserved_days_count3 a, .datepick td.reserved_days_count4 a, .datepick td.reserved_days_count5 a, .datepick td.reserved_days_count6 a, .datepick td.reserved_days_count7 a, .datepick td.reserved_days_count8 a, .block_hints .reserved_days_count1 { background-color: #04ED01!important; color: #FFFFFF !important; }