Support Archive

Important!!! Check actual Support Forum, if you need to ask a Questions.

Greg on 12/03/2013 at 16:13 said:

hi there, I am looking to use this to sell consulting time but can only have one person book per hour slot (small business version) - how do I limit it to one person per slot? also, does it say 'fully booked' when the three hours per day are sold? Or even when one of the slots is sold out?

About to buy but want clarification before I do so, thanks!

Greg
- Support on 12/03/2013 at 23:47 said:
  
  Hello.
  The possibility to book for the specific timeslots are possible at the Business Small and Business Medium versions.
  Please note, if you will use the fixed time slot list selection (and not the time entering using the text fields) in the booking form, the timeslot list will be the same for the any date of week, in other words the fixed time slot list is not depend from the week of day. Also if some visitor will reserve the specific time slot at selected date at specific booking resource (calendar), this timeslot become unavailable for the other visitors at this selected date in this booking resource. This description about the versions is available at the plugin site here https://wpbookingcalendar.com/help/versions-overview/
  
  If you are need to have the day as unavailable ("booked"), if ALL timeslots is booked, so then you are need to activate the "Single days" selections at the General Booking Settings page and use the "rangetime" selections at the Booking > Settings > Fields page. Please read more about the booking form fields configuration here https://wpbookingcalendar.com/help/booking-form-fields/
  
  You can test Booking Calendar live demos at this page https://wpbookingcalendar.com/demo/ to be sure in functionality and do not have misunderstanding.
Micky on 12/03/2013 at 20:56 said:

The booking listing does not display the reservation's first name and last name. It is only when you click on the details that the user's name appears.
- Support on 12/03/2013 at 23:49 said:
 
 Hello,
 please recheck at the Booking > Settings > Fields page at the "Content fields" form, that you are configure the showing of the content of the first and last names.
 Something similar to this:
 First Name:[name] Last Name:[secondname] 
Ryan on 13/03/2013 at 17:23 said:

Hello,
When somebody registers a booking through the site, the admin is notified but they are not by email, even though all relevant areas have been ticked to suggest they will be notified?
Please could you assist on this? URL is https://www.motorcyclemotlondon.co.uk/
Thanks very much
Ryan
- Support on 13/03/2013 at 17:51 said:
  
  Hello.
  If you are have issue with receiving the email notifications about the new bookings, so please recheck this troubleshooting instruction about the sending the emails: https://wpbookingcalendar.com/faq/do-not-get-emails/
  
  Please check the all items in those instruction.
Dan Russell on 14/03/2013 at 02:57 said:

The resource max visitors drop-down only support up to 12 max visitors. I need this to be extended to 16. What file do I need to edit to change the drop-down options?
- Support on 14/03/2013 at 12:54 said:
 
 Hello.
 It will require the customization of PHP file,
 so please open the ../booking/inc/biz_l.php
 then find this code:
 <?php for ($m_id = 1; $m_id < 13; $m_id++) { ?> <option <?php if ( $bt->visitors==$m_id) echo 'selected="SELECTED"' ?> value="<?php echo $m_id; ?>"><?php echo $m_id ?></option> <?php } ?>
 and replace it to this code:
 
 <?php for ($m_id = 1; $m_id < 17; $m_id++) { ?> <option <?php if ( $bt->visitors==$m_id) echo 'selected="SELECTED"' ?> value="<?php echo $m_id; ?>"><?php echo $m_id ?></option> <?php } ?>
 - Dan Russell on 14/03/2013 at 17:21 said:
 
 That worked like a charm...thank you!
Andy Wong on 14/03/2013 at 03:44 said:

Hi there,
I just update the Version 4.1 and before my Version was Version 9.Business.Large.SingleSite.4.0.2
now I find my version is just look like personal version, I can't find the Booking Resources. How can I do ?

Is there any other Version for the Business?
regards
andy
- Support on 14/03/2013 at 03:49 said:
  
  Hello.
  You can read more detail about getting updates here: https://wpbookingcalendar.com/faq/getting-updates-of-paid-versions
  The link for downloading new update is sent to your email, which you are used in the billing form of your previous purchase
Jan-Erik on 14/03/2013 at 17:08 said:

Hi,
I would like to place a resource for transport in a drop down list below the calender where the price depending on what resource you choose should be added to the total amount of the booking.
How do I that?

Regards,

Jan-Erik
- Support on 14/03/2013 at 19:43 said:
  
  Hello,
  Please check this instruction how to configure the selections of the booking resource above the calendar and booking form in the version 4.0.2 or older.
  In the version 4.1 you can insert the specific shortcode into the post or page to have such selection. Please read more how to insert and configure the booking shortcode into the post or page here https://wpbookingcalendar.com/help/inserting-booking-form/
Charlie on 14/03/2013 at 17:48 said:

Hi there, I just updated the booking calendar. I have it is as a widget on every page but now the details area is too big and has over taken the border on my site. How do I make this smaller? Thanks a lot.
- Charlie on 14/03/2013 at 17:50 said:
  
  Sorry here's my site if you need to see.
  https://www.englandculturalhomestay.com/
  - Support on 14/03/2013 at 19:51 said:
    
    Hello,
    please open this file https://cdn.englandculturalhomestay.com/wp-content/plugins/booking/css/client.css on line 32
    and make modifications of this code:
    .booking_form_div textarea, .booking_form_div input, .booking_form_div select, .booking_SagePayForm input { margin: 1px; padding: 3px; }
    to this code:
    .booking_form_div textarea, .booking_form_div input, .booking_form_div select, .booking_SagePayForm input { margin: 1px; padding: 3px; width: 176px; }
Dan Russell on 14/03/2013 at 21:31 said:

When I click the Pay Now button to initiate the payment through PayPal I get the following from PayPal and cannot go any further. I have double checked all setting within the booking system and our PayPal profile including Account ID and IPN. Any ideas?

Error Processing Payment
Error Message: Your payment can't be processed. Please contact the merchant directly.
- Support on 14/03/2013 at 21:45 said:
  
  Hello.
  Please recheck that evrything correctly was configured at the Booking > Settings > Payment page. If you are selected to use the "PayPal Pro Hosted Solution" integration of the paypal, please recheck that this type of payment method is available for your country (in your account at the PayPal site). Please recheck that you are configured correctly your PayPal account settings at the paypal site.
  If you will have some questions about the configuration of the PayPal account settings, please contact the paypal support about it.
  - Dan Russell on 16/03/2013 at 01:06 said:
    
    I corrected this by setting it to "Standard" instead of "Pro"...thank you.
Micky Wong on 15/03/2013 at 04:25 said:

I am getting a 0 error popup message when I click on a calendar date under Add Booking or Deleting a form. I am using version 4.1 Business Single Large. However, if I click on the date through the calendar from the client side, there are no problems. Any ideas?
- Support on 15/03/2013 at 11:50 said:
  
  Hello,
  Please try to clear the browser cache and test it again.
  If its not help, please open the General Booking Settings page and recheck that you are not disabled the loading of the bootstrap library at the main section.
  Also please recheck that the files permissions of the plugin was correct, relative to this instruction: https://wpbookingcalendar.com/faq/booking-not-possible-unlimited-request/
  - Micky on 15/03/2013 at 23:47 said:
    
    It looks like I've identified the cause of the error. It only happens when HTTPS is enforced. Any ideas?
    - Support on 15/03/2013 at 23:58 said:
      
      Hello,
      can you send to the support email the HTML content of that page, where this issue is exist and the URL link of that page. You can send this data to support @ wpbookingcalendar.com
Kiril on 15/03/2013 at 12:33 said:

Hi.
If i click in the date thriugh the calendar from the client side, I am getting a error popup message: Warning: mktime() expects parameter 1 to be long, string given in /home/n34kz23u/public_html/easymarmenor.ru/wp-content/plugins/booking.bm.4.1/lib/wp-booking-functions.php on line 433
But if I choose the time, before the date of calendar - everything is perfect.
I am using 9.Busines. Medium.SingleSite.4.1 date:13.03.2013
- Support on 15/03/2013 at 12:53 said:
  
  Hello,
  please open this file /home/n34kz23u/public_html/easymarmenor.ru/wp-content/plugins/booking.bm.4.1/lib/wpdev-booking-functions.php on line 433
  and replace this code:
  $new_end_time = mktime($start_time[0], $start_time[1]);
  to this:
  $new_end_time = mktime(intval($start_time[0]), intval($start_time[1]));
  
  Please inform, if this fix that issue ?

WP Booking Calendar: The #1 Booking Plugin for WordPress.

WP Booking Calendar

WordPress Booking Plugin - Receive and manage your bookings easily

WP Booking Calendar

Support Archive