Support Archive (3)

Important!!!    Check actual Support Forum, if you need to ask a Questions.

  1. Good afternoon

    How do we add key words so our website will show up in search engines such as Google, Chrome, Yahoo, AOL and or Bing ect ?

    If you can please advise that would be great

    • Hello.
      Basically you need to contact some SEO specialist. I can suggest that you can install some plugin, like "All in One SEO".
      This forum is only about support of Booking Calendar plugin.
      Kind Regards.

  2. Hello,
    After trying the free version and extensively reading all the infos on your site, we decided to buy the business large version of the plugin. I have two pre-sale questions.
    1. Is there an interface so we can use the same backend on 2 different websites located on 2 different servers?
    To clarify, we are renting out luxirious villas on our website. We hav a little sister company, which wanted to rent out a part of the same villas from there website. So we have to use the same backend.

    2. Because we are Austrian based, we want to use the wirecard payment system (www.wirecard.at). Are there any known issues with using this payment system?

    Thanks in advance

    With kind regards,

    • Hello.
      1) Unfortunately, its does not possible to use Booking Calendar at 2 different websites and have the same bookings and booking data at the both websites. In other words, Booking Calendar can not make sync booking data between 2 different websites.
      You will be have 2 separate, independent installations of Booking Calendar at your different websites. Its means that you will be need manually add booking to one website, if some booking appear at other website.

      2) Unfortunately, currently Booking Calendar does not support integration with "wirecard payment system". Sorry.

      The Business Small and higher versions of the Booking Calendar is support PayPal (Standard and PayPal Pro Hosted Solution), Authorize.Net, Sage Pay and iPay88 payment gateways integration, other payment systems are not supporting yet. You can configure and activate it at the Booking > Settings > Payment page.

      If you want to make the integration of your payment system by yourself, so you will be able to check how is integrated the Payment system (on the example) of the PayPal system at this file:../booking/inc/payments/paypal.php . You will be need to create your file with similar structure in that folder. Also you are need to include the calling of your file into this file: ../booking/inc/payments/index.php in the same way, as it was done for the other 3 payment systems.

      Please note, if you will modify the source code of plugin we will not guaranteed correct work of plugin and support it.

      Kind Regards.

  3. Hello,
    Can I translate this plugin with the free version?
    If not, and I buy the premium version, does it work with qTranslate?

    Thanks!

      • The first link you sent me says "Paid versions of Booking Calendar support configuration in different languages of the booking form". But it also works with free versions?

        • Hello.
          It's works with free version for labels of form fields. Because in the free version possible to configure only form fields labels and not flexible booking form as in paid versions.
          But yes, such translation work in free version also.
          Kind regards.

  4. Hi,

    How could I add +/- 2 days in search form (Business Large SingleSite 5.4.2)? I don't see any shortcode to do that in search form parameters.

    Thanks.

    • Hello.
      You will be need to make customization for having this functionality.
      Please open this file ../{Booking Calendar Folder}/inc\personal.php

      then find this code:

      $html .= '<input type="button" value="' . $value . '"' . $atts . ' onclick="mybooking_submit(this.form,'.$this->current_booking_type.', \''.getBookingLocale().'\' );" />';

      and replace it to this code:

      $html .= '<input style="background:url(/images/submit.png) no-repeat;" type="button" value="' . $value . '"' . $atts . ' onclick="mybooking_submit(this.form,'.$this->current_booking_type.', \''.getBookingLocale().'\' );" />';

      Where "/images/submit.png" its have to be path to your image.
      Kind Regards.

      • yes, thank you that gave it a lovely background.... what I'm hoping to do though is make the button BIGGER & BOLDER (and thought image would be best way to do it....). So, would you head me towards the Button being bigger & bolder? Thank you thank you

        • Hello.
          With image, you just can have it as big as big image you are have.

          If you will not use the image, then with CSS you can redefine the style of your standard button in a way like this:
          $html .= '<input style="font-size:18px;border:2px solid;" type="button" value="' . $value . '"' . $atts . ' onclick="mybooking_submit(this.form,'.$this->current_booking_type.', \''.getBookingLocale().'\' );" />';

          Please check CSS reference about how to define different parameters for the HTML elements.
          Kind Regards.

  6. Hi, i am trying to use this plugin to manage 3 diferents rooms.

    I can make 3 different calendars. That´s no problem.

    But in back office i only see the first calendar i build.

    I don´t know how can i see the room the customer wants to reserve.

    Please, help us, if we like free version we want to buy the plugin.

    Thanks

  7. Hi there,

    We are having a problem with no notifications being received to our email address: contact@live-bio.net when a new booking is made. Visitors receive the booking confirmation emails, but not Admin. We have tried to follow steps you suggest in FAQ's, but nothing has worked.
    Please could you assist?

    Thank you
    Magdalena

    • Hello.
      1) Please try to set some different email in your "To" filed at the Booking > Settings > Emails page. Test it.
      2) Also try to use simple email like this: contact@live-bio.net
      instead of this: "Booking system" <contact@live-bio.net>
      3) Finally, please check this troubleshooting instruction https://wpbookingcalendar.com/faq/no-emails/ (the most probably you need to check the point #5 from this instruction).
      Kind Regards.

  8. Is it possible to have different fields in the form based on which resource is selected?

    I am using the Small Business Version of the plugin.

    • Hello.
      1) In the Booking Calendar Business Medium and higher versions possible to configure different custom forms with different form fields. And then insert specific custom booking form for specific booking resource (calendar) into specific post or page. Please read more about this here: https://wpbookingcalendar.com/overview/#custom-forms

      2) You can make upgrade to the higher version of Booking Calendar from your exist version of plugin by clicking on the "Upgrade" menu item at the top right side of General Booking Settings page in your admin panel.
      Kind Regards.

  9. Is it possible to have different rangetimes available based on the day of the week selected? (ex. Monday shows one set of available hours, while Saturday shows a different set of available hours)

  10. Hi,

    Is there possible that make user booking many resources in one booking order?

    I'm using Business Large Single Site 6.0

    Many thanks!