Support

Technical help board
Important.  Check FAQ first for existing answers before posting new Questions.
Note.  You can check archive 1, archive 2, archive 3 and archive 4 of support technical board of already exist solutions and troubleshooting stories.
If you have any technical question about the plugin or configuration of plugin or if you found some issue, please describe it here. Please, inform inside of message your version of WordPress, PHP, Booking Calendar. Also sometimes is needed list of used plugins inside of system and name of your WordPress theme.

Pre-Sales Questions

It's one time cost. You can use your purchased version of Booking Calendar as long as you need on your website.

Also, you can request free updates your version of Booking Calendar (if such updates ready) during 6 months after initial purchase of plugin.

If you will need to extend period of support and getting updates to next 6 months, it will cost 50% from the original cost of your Booking Calendar version (original cost - its cost of Booking Calendar version without other discounts).


Optional subscription of getting updates with discounted cost.
Please note, during initial purchase of plugin, its possible to select (or deselect) optional subscription (billing each 6 months) for getting Updates and Support for plugin with additional discount. First 6 month during initial purchase of plugin, getting of updates is for free. Possible to cancel subscription of getting updates at any time.

If you was not selected subscription of getting "Updates and Support" during initial purchase, and if you will need (in a future) to extend period of support and getting updates to next 6 months, it will cost 50% from the original cost (original cost - its cost of Booking Calendar version without other discounts).

You can request new update of Booking Calendar on this page.

You can request free updates your version of Booking Calendar (if such updates ready) during 6 months after initial purchase of plugin.

If you will need to extend period of support and getting updates to next 6 months, it will cost 50% from the original cost of your Booking Calendar version (original cost - its cost of Booking Calendar version without other discounts).


Optional subscription of getting updates with discounted cost.
Please note, during initial purchase of plugin, its possible to select (or deselect) optional subscription (billing each 6 months) for getting Updates and Support for plugin with additional discount. First 6 month during initial purchase of plugin, getting of updates is for free. Possible to cancel subscription of getting updates at any time.

If you was not selected subscription of getting "Updates and Support" during initial purchase, and if you will need (in a future) to extend period of support and getting updates to next 6 months, it will cost 50% from the original cost (original cost - its cost of Booking Calendar version without other discounts).

You can request new update of Booking Calendar on this page.

Yes, its possible to make upgrade from lower version to the higher versions of the same editions (for example from the Booking Calendar Personal single site usage version to the Booking Calendar Business Small single site usage version).
But its does not possible to make upgrade from the single site usage version to the "developer" or multi site usage versions or from the "developer" to the multi site usage versions.
The cost of upgrade from the lower to higher versions, usually higher than difference in cost between 2 versions.
The cost of upgrade from the lower to higher versions of single site usage versions higher on $20 than difference in cost between 2 versions.
The cost of upgrade from the lower to higher versions of "developer" edition versions higher on $30 than difference in cost between 2 versions.
The cost of upgrade from the lower to higher versions of multi site usage versions higher on $50 than difference in cost between 2 versions.

Each specific version of Booking Calendar can be single site usage version, developer or multi site usage version.
Single site usage version, possible to install and activate only at 1 specific website.
Developer edition version, possible to install and activate at 2 different websites. Its can be test (developer) server and live website.
Multi site usage version, possible to install and activate maximum on 5 different websites.

You can check overview of different Booking Calendar versions.
You can also check all available features for different versions of Booking Calendar.
Also you can test live demo of specific versions (both client and admin sides) to be sure in functionality and do not have misunderstanding.

Booking Calendar "Free" - this version is free, you can download it from WordPress directory.
It's very easy in use and powerful version for the creating reservation of one resource.
At this version is possible to make reservation for the one resource, like a room or car, or some service... etc. You can insert into the post or page the standard booking form with fixed number of fields and availability calendar, where visitor can select single or multiple days. Administrator and visitor can receive the standard email notifications about different actions, like a "new booking", "approve/decline/... of booking", etc... Administrator can make the booking at admin panel at the "Add new booking" menu page and configure the different settings of the booking form and availability calendar at the general booking settings menu page.

Booking Calendar Personal - it's paid version, where is possible to have booking availability calendar for the each of multiple booking resources (like a room, cars or any services, etc…). You can add new and configure exist fields in the booking form. Also you can configure the email templates for the different booking actions. You can able to edit the exist bookings, add comments to the bookings, print and export bookings to the CSV format, etc… Please check at the feature list and live demo of this version, full list of features of this version.

Booking Calendar Business Small - it's paid version, where is possible all actions from previous versions, plus you can receive the bookings for the specific time of date, set the cost of booking resource and integrate the online payment form of supported payment systems. Your visitors can make the rage days selection using the one mouse click in calendar, or setting minimum or sets of fixed number of days selection using 2 mouse clicks (check in and checkout dates), all middle dates will be selected automatically. Also here is possible to use the same date as check in/out date for the different bookings by activating the fixed time at the settings page.
Please note, if you will use the fixed time slot list selection (and not the time entering using the text fields) in the booking form, the timeslot list will be the same for the any date of week, in other words the fixed time slot list is not depend from the week of day. Also if some visitor will reserve the specific time slot at selected date at specific booking resource (calendar), this timeslot become unavailable for the other visitors at this selected date in this booking resource.
And much more... Please check at the feature list and live demo of this version, full list of features of this version.

Booking Calendar Business Medium - it's paid version, where is possible all actions from previous versions, plus you will have more advanced cost and availability management of the bookings. At this version is possible to set the rates, which will depend from the season filters, plus you can set the more advanced cost for the booking, where cost is depend from the number of selected dates. Also you can set additional cost for the option selection at selectboxes or checkboxes at your booking form. this additional cost can be fixed sum or percent from the final cost of booking. You can even activate and configure for the resources the deposit payment feature, what is mean that visitor will pay at the payment form, the part of the final cost of the booking. This version is also support settings availability per each booking resource, which is depend from the season filters. Also you can able to configure the several customization of booking form fields, it's mean that different resources can have different form fields. You can send the payment requests to visitors for the specific booking by email. And much more.... Please check at the feature list and live demo of this version, full list of features of this version.

Booking Calendar Business Large - it's paid version, where is possible all actions from previous versions, plus you can make the several reservations per the same FULL date (not a time slot) for the same booking resource (availability calendar). At this version is possible to set the capacity of the booking resource, it's mean that your visitors can make the several reservations per the same date, in other words, the date(s) in calendar will be available until lumber of reservations per these full dates is less than capacity of the booking resource. Please note, if you will use the timeslot selection for the booking resource with capacity higher than one, so then this timeslot will be simply record as a data into DB according this booking, but will not impact to the time availability. Also at this version you will be able to search the available booking resources in your pages or posts for the specific check in/out dates and specific number of visitors. This version is also support the coupon codes for getting discounts of bookings. And much more.... Please check at the feature list and live demo of this version, full list of features of this version.

Booking Calendar MultiUser - it's paid version, where is possible all actions from previous versions, plus each registered WordPress user of your site can have independent, individual, own booking admin panel. It's mean that each regular registered WordPress user can see only OWN booking resources and bookings and can configure the own booking form fields and email templates, own payment form integration data and costs of booking resources as some other settings... In this version is exist also the "super booking admin users", which can see and manage the bookings and booking resources from the all users and manage the status of other bookings users. And much more.... Please check at the feature list and live demo of this version, full list of features of this version.

Unfortunately we can not make personal customization or custom development on customer demand. But we can add features, that you need to our TODO list for implementing them in a future updates. You can add your request of specific feature at this page.
Please note, we can not specify some approximate time for implementation of the specific feature.
Thank you for understanding.

Please watch video guides, check FAQ and check already answered solutions at the plugin forum, before sending new question.

If you still have a questions about configuration of plugin you can contact by this email or through support forum.

Please note, you will get response during 24 hours, usually we are response during 2-3 hours during working hours (10:00 - 18:00 UTC+2). If you do not see response, please check your SPAM folder, or recheck that you was contacted us from the valid email.

Please note, we can help with specific questions about configuration or troubleshooting.
But we do not provide full configuration at customer website and do not provide any customization of source code, etc.... We do not provide teaching of using WordPress or configuration of WordPress websites or configuration of your servers, as well.
Please provide detailed info about specific issue. Do not write like "it’s does not work". We can not help with such "general" questions, please be more specific. Write about what exactly issue do you have or what exactly configuration you need a help.

We are expected that your support questions will be kind, helpful, and respectful. Violation of this point can be reason of stop support to such person.

Do not send "bumb" emails. Sending "bumping" emails can be reason of delay of responding to such emails. Please wait the answer to specific one email, then ask other questions.

We can not help with questions that relative to work or configuration of other services or systems. Please ask for a help support of specific service or system. This support is only about functionality and configuration of "Booking Calendar" plugin.

Please be sure to check the terms and conditions of usage plugin and support that we are providing.

You can get support and ability to request free updates during 6 months after purchase. After this period, if you will need to get updates for next 6 months or getting support it’s will cost 50% from the original Booking Calendar version cost (original cost - its cost of Booking Calendar version without other discounts).


  1. We currently use Version 9.Business.Medium.SingleSite.8.4.3 and in the last few weeks or so the calendar itself has suddenly disappeared from the page it was showing on.

    We can still see the key for for Available, Booked, Pending and Changeover day however the space where the calendar used to show is now blank.

    We have tried to run an update on the plugin via the plugins page but it says failed every time.
    We rely heavily on this plugin for customers to make bookings and are currently loosing out on bookings whilst the plugin isn't working as should.

    • Hello.

      It seems that you are using the old version of Booking Calendar and you have updated to the latest update of WordPress.
      Because of that you are having this issue. Please be sure to use the latest update of Booking Calendar 8.8
      It has to resolve the issue of not showing the calendar at the latest update of WordPress.
      In case if you are using the paid version of Booking Calendar, then you can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/

      • Hello,

        Thanks for getting back so quickly, two questions:

        1)We have tried updating the plugin via our site and every time is tells us that the package isn't available and has failed.
        2) How do we find out if we are using a paid version, I was not in the company when this was set up so I do not have access to any of the information needed on the request form.

        • Hello.
          You can check the name of your version at the Booking > Settings General page.
          Please note, you can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/
          Please enter there correct email, that was used during previous purchase of the Booking Calendar. If you do not know the order number, so you can skip it, just be sure about the email that was used before during previous purchase.
          Thank you.

  2. bonsoir
    apres plusieurs tentative ne j'arrive toujours pas à passer à la version premium .
    Sa me rédige sur une page d'erreur

  3. Hey,
    I am using this plugin for more than one type of reservation, so I need to send two different types of emails with different content on reservation. Is it possible to manage this in the functions by form ID or is there a licence, which can do this feature?

    Thank you,
    I'm looking forward hearing from you.
    Mario Hillemann

    • Hello.

      In case,  if you need to have the different emails for the different booking resources so then  you need to  check  the  BookingCalendar MultiUser version. 
      In this version each activated regular user can have their own booking admin panel and can configure their own emails. 
      So here different emails relative to  specific WP user,  and each  such  user  can have their own booking resources. Its means that  different booking resources will have different emails.
       
      Selections of booking resources can look  like here https://bm.wpbookingcalendar.com/select-resource/ 

      Here is more info about this version. 

      In the Booking Calendar MultiUser version possible that each registered WordPress user (your owner) have own individual independent booking admin panel, and can see and manage only own booking resources and some other settings (other owners will not see the bookings from this owner, they can see only own bookings). Please check more here (at bottom of the page) https://wpbookingcalendar.com/overview/

      Also each owner (user) will receive the emails about the bookings of the own service(s) or property (booking resource(s)) and can approve or decline them. Please note, that each owner WordPress user) will have different individual calendar(s) with booking forms in the separate pages. Please retest it in the live demo. You can read more about the initial configuration of the BookingCalendar MultiUser version: https://wpbookingcalendar.com/faq/multiuser-version-init-config/

      Watch it in this video guide https://wpbookingcalendar.com/help/multiuser-video-overview/ 

      Please test the live demo of BookingCalendar Multiuser version here: https://multiuser.wpbookingcalendar.com/ 
      Admin Panel of Multiuser version (here you can test several admin panels functionality): https://multiuser.wpbookingcalendar.com/admin-panel/ 

  4. Hello,
    thank you for great plugin!

    I have this issue - Since I am using Muffin builder inside the WordPress, which doesn't allow to use shortcodes, I've inserted Booking calendar shortcode using Elementor builder and move it by css under the content created in Muffin builder.

    I don't know, if it is connected or not, but the problem is, some fields of calendar seems to have another background (or no background?) and behave in wierd way. Please check the video preview: https://youtu.be/Vq2HwN9r2nw

    I would be greatful for your help
    Best Regards
    Martin

        • Hello.
          1) Please open this file https://chalupaponikla.cz/wp-content/themes/betheme/css/shortcodes.css

          ( you can check how to edit files in WordPress menu in this article https://wpbookingcalendar.com/faq/how-edit-file-in-wp-menu/ )

          then find this code:

          /* Table */
          
          .style-simple table:not(.recaptchatable) th{background:none}
          .style-simple table:not(.recaptchatable) tr:first-child td{background:none}
          .style-simple table:not(.recaptchatable) th,.style-simple table td{border-width:0 1px 1px 0}
          .style-simple table:not(.recaptchatable) tr td:last-child,.style-simple table tr th:last-child{border-right:0}
          .style-simple table:not(.recaptchatable) tr:last-child td{border-bottom:0}
          .style-simple table:not(.recaptchatable) tr:nth-child(2n) td{background:none}
          

          and replace it to this code:

          /* Table */
          /*
          .style-simple table:not(.recaptchatable) th{background:none}
          .style-simple table:not(.recaptchatable) tr:first-child td{background:none}
          .style-simple table:not(.recaptchatable) th,.style-simple table td{border-width:0 1px 1px 0}
          .style-simple table:not(.recaptchatable) tr td:last-child,.style-simple table tr th:last-child{border-right:0}
          .style-simple table:not(.recaptchatable) tr:last-child td{border-bottom:0}
          .style-simple table:not(.recaptchatable) tr:nth-child(2n) td{background:none}
          */
          

          2) Also it's seems that you are using some cache plugin. Because I can see in source code of the page this:

          Cached by WP-Optimize (gzip)...

          Please recheck for any cache plugins, like "WP Super Cache", "WP Fastest Cache" or "W3 Total Cache". If you are using someone, please deactivate it or add the exception to the page with booking form for do not cache this page(s).

          Kind Regards.

  5. Hy,
    We're using the Houzez theme from favthemes for a new project and there is a guide for the integration with your plugin: https://help.houzez.co/property/availability-calendar/ but, after installing and doing what the document says, the homepage and any page with native property search module doesn't works anymore for Jquery problem. Deactivating plugin, everything goes fine. We've called the Template support and they suggest us tom contact you as developers of plugin.

    link to project: https://www.bconsnet.it/placecorner_2021/
    The Template: https://houzez.co/
    Wordpress Version: 5.6
    PHP Version: 7.3.12

    May you help us?

    Regards

    • Hello.
      It's hard to say what exactly issue do you have there, without active Booking Calendar plugin.
      Please activate the Booking Calendar plugin and send the exact link to the page, where you are having issue.
      Thank you.

  6. Hi,

    I can't seem to find where I can translate field like: [selected_short_timedates_hint] this is always in english.

    Hope you can help me out

    • Hello.
      Please open the Booking > Settings General page and set checked this option “ Use localized time format” at the booking admin panel section.
      Kind Regards.

  7. I can't seem to get the calendar to show up, with the booking option. Need to be able to show availability, and the option to book. When editing the page there is no option to add in the calendar and I can't seem to figure out the shortcode.

    Currently using this shortcode, but only booking shows up, not booking + calendar.

    [booking nummonths=2 options='{calendar months_num_in_row=2 width=1100px cell_height=50px}']

    • Hello.
      1) Please be sure to use the latest update of Booking Calendar 8.8
      In case if you are using the paid version of Booking Calendar, then you can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/

      2) After this please clear browser cache. And only after this please test your calendar.
      Please check more here https://clear-my-cache.com/en/windows.html

      3) Otherwise most probably that you are having some JavaScript error at that page. Please recheck your page for any JavaScript errors (usually for see what JavaScript error you have you need to press Ctrl {+} Shift {+} J for showing browser console) and try to fix them.
      You can check for the most common issues on the FAQ page https://wpbookingcalendar.com/faq/ at the troubleshooting section.
      You can also try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
      If its not help, please deactivate your active theme and active the default WordPress theme. And then retest it again. May be there exist some conflict with some active plugin or actual theme and just need to find the reason of that issue.
      If you still will have this issue, please send the link to the page with booking form, where you are having an issue, I will check it then.

  8. Hi,

    I would like to have the page with the selected resource open at the very top when the customer selects a resource from the search result, now it opens at calendar a bit down, how do I fix that?

        • Hello.
          Please open this file ../wp-content/plugins/{Booking Calendar Folder}/inc/_bl/wpbc-search-availability.php

          ( you can check how to edit files in WordPress menu in this article https://wpbookingcalendar.com/faq/how-edit-file-in-wp-menu/ )

          then find this code:

                                  $custom_content_found_item_echo = $first_part .
                                          '<a class="btn" href="' . $my_link . 'bk_check_in=' . $bk_date_start . '&bk_check_out=' . $bk_date_finish . '&bk_visitors=' . $this- rel="nofollow ugc">search_param_visitors . '&bk_type=' . $value->id . '#bklnk' . $value->id . '" >' . trim( $get_button_title ) . '</a>' .
                                          $last_part;
                              }
                          } else {
                              $custom_content_found_item_echo = str_replace( '[link_to_booking_resource]', '<a class="btn" href="' . $my_link . 'bk_check_in=' . $bk_date_start . '&bk_check_out=' . $bk_date_finish . '&bk_visitors=' . $this- rel="nofollow ugc">search_param_visitors . '&bk_type=' . $value->id . '#bklnk' . $value->id . '" >' . __( 'Book now', 'booking' ) . '</a>', $custom_content_found_item_echo );
                          }
          
                          $full_link = $my_link . 'bk_check_in=' . $bk_date_start . '&bk_check_out=' . $bk_date_finish . '&bk_visitors=' . $this->search_param_visitors . '&bk_type=' . $value->id . '#bklnk' . $value->id;
          

          and replace it to this code:

                                  $custom_content_found_item_echo = $first_part .
                                          '<a class="btn" href="' . $my_link . 'bk_check_in=' . $bk_date_start . '&bk_check_out=' . $bk_date_finish . '&bk_visitors=' . $this- rel="nofollow ugc">search_param_visitors . '&bk_type=' . $value->id . '#0bklnk' . $value->id . '" >' . trim( $get_button_title ) . '</a>' .
                                          $last_part;
                              }
                          } else {
                              $custom_content_found_item_echo = str_replace( '[link_to_booking_resource]', '<a class="btn" href="' . $my_link . 'bk_check_in=' . $bk_date_start . '&bk_check_out=' . $bk_date_finish . '&bk_visitors=' . $this- rel="nofollow ugc">search_param_visitors . '&bk_type=' . $value->id . '#0bklnk' . $value->id . '" >' . __( 'Book now', 'booking' ) . '</a>', $custom_content_found_item_echo );
                          }
          
                          $full_link = $my_link . 'bk_check_in=' . $bk_date_start . '&bk_check_out=' . $bk_date_finish . '&bk_visitors=' . $this->search_param_visitors . '&bk_type=' . $value->id . '#0bklnk' . $value->id;
          

          Disclaimer. Unfortunately we can not start, right now, some personal customization or custom development, because we have almost no free time.
          Check more about, what support we are providing here https://wpbookingcalendar.com/faq/what-support-do-you-provide/
          Thank you for understanding.
          Please note, if you modify the source code of the Booking Calendar, we will not guarantee the correct work of the plugin and do not support it.

  9. Hello,

    I have followed the steps on "How to to customize booking form for having several steps of reservation process" using an exact copy of Example #3.
    Unfortunately the form validation is not working with this example.
    For example if I fill that form leaving the e-mail field empty, then submit, the form hangs and the waiting circle keeps rotating. However, when I check the database, I do see that the booking has been saved.
    Aslo tested with other required fields leaving them empty givest the same issue.

    In the developer tools I can see the following JQuery error:

    client.js?ver=8.8:1196 Uncaught TypeError: Cannot read property 'top' of undefined
    at makeScroll (client.js?ver=8.8:1196)
    at showMessageUnderElement (client.js?ver=8.8:1128)
    at :3:17
    at b (jquery.min.js?ver=3.5.1:2)
    at Pe (jquery.min.js?ver=3.5.1:2)
    at s.fn.init.append (jquery.min.js?ver=3.5.1:2)
    at s.fn.init. (jquery.min.js?ver=3.5.1:2)
    at $ (jquery.min.js?ver=3.5.1:2)
    at s.fn.init.html (jquery.min.js?ver=3.5.1:2)
    at Object.success (client.js?ver=8.8:1014)

    Please advice how to fix this.

    Technical Details:
    WP booking Calendar version: booking.personal.8.8
    Wordpress version: 5.6
    PHP version: 7.4.13
    List installed plugins:
    • Akismet Anti-Spam
    • All In One WP Security
    • BackWPup
    • Booking Calendar
    • Child Theme Configurator
    • Click to Chat
    • Date Time Picker Field
    • Divi Toolbox
    • Easy WP SMTP
    • GTranslate
    • Hello Dolly
    • Maintenance
    • Really Simple SSL
    • Supreme Modules Lite - Divi Theme, Extra Theme and Divi Builder
    • WP Store Locator
    • Yoast Duplicate Post

    • Hello.
      Probably, its because of conflict with some other plugin or actual theme.
      Please try to deactivate one by one all your active plugins at the WordPress > Plugins menu and make testing after each plugin deactivation.
      If its not help, please deactivate all your plugins and active the default WordPress theme. And then retest it again.
      We just need to find the reason of this issue.

      • Hello,

        I deactivated all plugins and tested again. The form actually does submit but the validation does not work on previous steps. Only form elements that are visible on the last step is validated (checkbox for I Accept term and conditions)
        I am not yet able to activate default WordPress theme since we cannot determine a mainenance window for the live site.
        However I did try the following:
        All the jQuery(".wpbc_steps" ).hide(); I changed to jQuery(".wpbc_steps" ).hide();. So all the elements and DIVs are visible. After testing this, the form validation works perfect for all elements. So it seems the problem is that the validation is not working when the elements are hidden.

        Do you have an idea how to fix this? or maybe it is posible to add additional code in the sumbit (jQuery( ".booking_form_div input[type='button']" ).on( "click", function()) so that is forces validation on each element even when hidden?

        • Hello.
          Please try to use this code for haveing several steps in the booking form:

          <div class="wpbc_wizard_step wpbc_wizard_step1"> 
               [calendar] 
               <a href="javascript:void(0);" onclick="javascript:wpbc_wizard_step(this ,2);" class="btn" rel="nofollow ugc">Continue to step 2</a> 
          </div> 
          
          <div class="wpbc_wizard_step wpbc_wizard_step2" style="display:none;clear:both;"> 
               <p>First Name (required):[text* name] </p> 
               <p>Last Name (required):[text* secondname] </p> 
               <p>Email (required):[email* email] </p> 
               <p>Phone:[text phone] </p> 
               <p>Adults:  [select visitors class:col-md-1 "1" "2" "3" "4"] Children: [select children class:col-md-1 "0" "1" "2" "3"]</p> 
               <p>Details: [textarea details] </p> 
               <p>[checkbox* term_and_condition use_label_element "I Accept term and conditions"] </p> 
               <p>[captcha]</p> 
               <hr/> 
              <div style="text-align:right;">[submit class:btn "Send"] <a href="javascript:void(0);" onclick="javascript:wpbc_wizard_step(this, 1);" class="btn" rel="nofollow ugc">Back to step 1</a></div> 
          </div>
          

          You can reset this form, by selecting the "Wizard (several steps)" form template in toolbar at the Booking > Settings > Form page and then clicking on "Both" button.
          Kind Regards.

          • Hello,

            Thank you very much for this solution. The validation in the code you provided is working fine.
            However I have a question about the behavior when moving between steps.
            My expectation (or better said: desired form navigation behavior), is that when you go to next step, the current visible elements are validated, and when you go back, no validation is needed.
            The sample as you sent is working like that, but as soon as I add another step, something strange happens.
            Your 2-step example:
            1 Continue to step 2 --> screen 1 is validated and will show error when required fields are empty.(this is okay)
            2 Back to step 1 --> screen 2 is not validated (this is okay since it is normal that user wants to review the previous step without having to complete the current step yet)

            But when I add another step (total 3 steps) I see the following:
            1 Continue to step 2 --> screen 1 is validated and will show error when required fields are empty. (this is okay)
            2 Back to step 1 --> screen 2 is not validated (this is okay)
            2 Continue to step 3 --> screen 2 is validated and will show error when required fields are empty.(this is okay)
            3 Back to step 2 --> screen 3 is validated and shows errors for required fields (This is not what I would expects. It would be nice if also here you can go backwards without getting validation errors as you just wan to review your entries)
            3 Back to step 1 --> screen 3 is not validated (this is okay)

            Please see the code sample as I adjusted. Do you also see the same? Could you please advice how to omit validation when going backwards and only having the validation when going forward at each step?

            My code:

            [calendar]
            Continue to step 2

            First Name (required):[text* name]
            Last Name (required):[text* secondname]

            Continue to step 3

            Back to step 1

            Email (required):[email* email]
            Phone:[text phone]
            Adults: [select visitors class:col-md-1 "1" "2" "3" "4"] Children: [select children class:col-md-1 "0" "1" "2" "3"]
            Details: [textarea details]
            [checkbox* term_and_condition use_label_element "I Accept term and conditions"]
            [captcha]

            [submit class:btn "Send"]
            Back to step 2
            Back to step 1

            Kind regards.

            • Hello.
              Please open this file ../{Booking Calendar Folder}/js/client.js

              ( you can check how to edit files in WordPress menu in this article https://wpbookingcalendar.com/faq/how-edit-file-in-wp-menu/ )

              then find this code:

              function wpbc_wizard_step( el, step_num ){
                  var br_id = jQuery( el ).closest( 'form' ).find( 'input[name^="bk_type"]' ).val();
                  if ( 1 != step_num ){                                                                       //FixIn: 8.7.7.8
                      var is_error = wpbc_check_errors_in_booking_form( br_id );
                      if ( is_error ){
                          return false;
                      }
                  }
              

              and replace it to this code:

              function wpbc_wizard_step( el, step_num, step_from ){
                  var br_id = jQuery( el ).closest( 'form' ).find( 'input[name^="bk_type"]' ).val();
              
                  //FixIn: 8.8.1.5
                  if ( ( undefined == step_from ) || ( step_num > step_from ) ){
                      if ( 1 != step_num ){                                                                       //FixIn: 8.7.7.8
                          var is_error = wpbc_check_errors_in_booking_form( br_id );
                          if ( is_error ){
                              return false;
                          }
                      }
                  }
              

              2) In your booking form configuration for your steps use these configuration

              wpbc_wizard_step(this, 2, 3);

              where 2 it's "step number" where you will go,
              and 3 it's "step number" from where you will go (current active step).

              Kind Regards.

  10. Hello,

    I have WP Booking calendar working on my website, it is also synchronized with airbnb.

    Is it possible to put the imported reservation from airbnb on status "booked/reserved" automatically ?

    I also have an issue with the import, there is often one day book before or after a reservation imported from airbnb. When i look airbnb side it tells me it come from my website, and on my website it says it come from airbnb.
    I disabled the option " add an outing day" but i'm not sure if it's the reason.

    I have a cron task importing airbnb ics every hours, maybe it's related to that,

    thank you

    • Hello.
      1) It’s possible in the Booking Calendar Business Small or higher versions.
      Activate this option “auto approve bookings during import” at the Booking > Settings General page in Auto approval / cancelation section.

      2) It was because of this option “ add an outing day”

      Kind Regards.

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