Pre-Sales Questions
It's one time cost. You can use your purchased version of Booking Calendar as long as you need on your website.
Also, you can request free updates your version of Booking Calendar (if such updates ready) during 6 months after initial purchase of plugin.
If you will need to extend period of support and getting updates to next 6 months, it will cost 50% from the original cost of your Booking Calendar version (original cost - its cost of Booking Calendar version without other discounts).
Optional subscription of getting updates with discounted cost.
Please note, during initial purchase of plugin, its possible to select (or deselect) optional subscription (billing each 6 months) for getting Updates and Support for plugin with additional discount. First 6 month during initial purchase of plugin, getting of updates is for free. Possible to cancel subscription of getting updates at any time.
If you was not selected subscription of getting "Updates and Support" during initial purchase, and if you will need (in a future) to extend period of support and getting updates to next 6 months, it will cost 50% from the original cost (original cost - its cost of Booking Calendar version without other discounts).
You can request new update of Booking Calendar on this page.
If my subscription for updates has expired or is canceled, will the plugin continue to work?
Yes, the plugin will continue to function as before, but you won't receive free updates for Booking Calendar.
While the plugin should work with your current WordPress version, there is a potential risk of conflicts with future WordPress updates. We can't predict the changes in future WordPress updates, and older plugin versions may experience issues.
To ensure the best performance, prevent potential compatibility or security issues, and keep your bookings safe, we strongly recommend keeping your Booking Calendar up-to-date and maintaining an active subscription for the latest updates and support.
Upon the initial purchase of the plugin, you can request free updates for your Booking Calendar version (if updates available) within 6 months after initial purchase of plugin. Additionally, alongside this purchase for receiving the latest update, you can activate an optional subscription at a discounted rate.
Optional Subscription for Updates:
1) When purchasing the plugin initially, you have the option to select or deselect an optional subscription for updates and support, billed every 6 months. For the first 6 months after the initial purchase, updates are provided for free. You can cancel this subscription at any time.
2) If you did not select the subscription for updates and support during the initial purchase, or if your subscription was canceled or expired, and you later need to extend the period of support and updates for the next 6 months, it will cost 50% of the original cost of the Booking Calendar version, without any additional discounts applied. Additionally, the system offers further discounts for subsequent subscription charges every 6 months.
However, the initial charge for this update is 50% of the original Booking Calendar cost ( without any additional discounts applied ).
You can request the latest update of the Booking Calendar on this page.
Yes, its possible to make upgrade from lower version to the higher versions of the same editions (for example from the Booking Calendar Personal single site usage version to the Booking Calendar Business Small single site usage version).
But its does not possible to make upgrade from the single site usage version to the "developer" or multi site usage versions or from the "developer" to the multi site usage versions.
The cost of upgrade from the lower to higher versions, usually higher than difference in cost between 2 versions.
The cost of upgrade from the lower to higher versions of single site usage versions higher on $5 than difference in cost between 2 versions.
The cost of upgrade from the lower to higher versions of "developer" edition versions higher on $10 than difference in cost between 2 versions.
The cost of upgrade from the lower to higher versions of multi site usage versions higher on $15 than difference in cost between 2 versions.
Booking Calendar offers a range of versions and editions to suit different needs. It's important to distinguish between the versions, which determine the functionality, and the editions, which specify the number of websites on which you can use the plugin.
Editions:
Each version can be obtained in different editions, which dictate how many websites you can use the plugin on. The editions include:
Single Site Usage: This edition allows installation and activation on a single, specific website. It's suitable for those who have only one website to manage.
Developer Edition: With the developer edition, you can install and activate the plugin on up to 2 different websites. This is useful for testing on a developer server and a live website.
Multi-Site Usage: The multi-site usage edition enables installation and activation on a maximum of 5 different websites, making it suitable for businesses with multiple online platforms.
You can check overview of different Booking Calendar versions.
You can also check all available features for different versions of Booking Calendar.
Also you can test live demo of specific versions (both client and admin sides) to be sure in functionality and do not have misunderstanding.
Booking Calendar "Free" - this version is free, you can download it from WordPress directory.
It's very easy in use and powerful version for the creating reservation of one resource.
At this version is possible to make reservation for the one resource, like a room or car, or some service... etc. You can insert into the post or page the standard booking form with fixed number of fields and availability calendar, where visitor can select single or multiple days. Administrator and visitor can receive the standard email notifications about different actions, like a "new booking", "approve/decline/... of booking", etc... Administrator can make the booking at admin panel at the "Add new booking" menu page and configure the different settings of the booking form and availability calendar at the general booking settings menu page.
Booking Calendar Personal - it's paid version, where is possible to have booking availability calendar for the each of multiple booking resources (like a room, cars or any services, etc…). You can add new and configure exist fields in the booking form. Also you can configure the email templates for the different booking actions. You can able to edit the exist bookings, add comments to the bookings, print and export bookings to the CSV format, etc… Please check at the feature list and live demo of this version, full list of features of this version.
Booking Calendar Business Small - it's paid version, where is possible all actions from previous versions, plus you can receive the bookings for the specific time of date, set the cost of booking resource and integrate the online payment form of supported payment systems. Your visitors can make the rage days selection using the one mouse click in calendar, or setting minimum or sets of fixed number of days selection using 2 mouse clicks (check in and checkout dates), all middle dates will be selected automatically. Also here is possible to use the same date as check in/out date for the different bookings by activating the fixed time at the settings page.
Please note, if you will use the fixed time slot list selection (and not the time entering using the text fields) in the booking form, the timeslot list will be the same for the any date of week, in other words the fixed time slot list is not depend from the week of day. Also if some visitor will reserve the specific time slot at selected date at specific booking resource (calendar), this timeslot become unavailable for the other visitors at this selected date in this booking resource.
And much more... Please check at the feature list and live demo of this version, full list of features of this version.
Booking Calendar Business Medium - it's paid version, where is possible all actions from previous versions, plus you will have more advanced cost and availability management of the bookings. At this version is possible to set the rates, which will depend from the season filters, plus you can set the more advanced cost for the booking, where cost is depend from the number of selected dates. Also you can set additional cost for the option selection at selectboxes or checkboxes at your booking form. this additional cost can be fixed sum or percent from the final cost of booking. You can even activate and configure for the resources the deposit payment feature, what is mean that visitor will pay at the payment form, the part of the final cost of the booking. This version is also support settings availability per each booking resource, which is depend from the season filters. Also you can able to configure the several customization of booking form fields, it's mean that different resources can have different form fields. You can send the payment requests to visitors for the specific booking by email. And much more.... Please check at the feature list and live demo of this version, full list of features of this version.
Booking Calendar Business Large - it's paid version, where is possible all actions from previous versions, plus you can make the several reservations per the same FULL date (not a time slot) for the same booking resource (availability calendar). At this version is possible to set the capacity of the booking resource, it's mean that your visitors can make the several reservations per the same date, in other words, the date(s) in calendar will be available until lumber of reservations per these full dates is less than capacity of the booking resource. Please note, if you will use the timeslot selection for the booking resource with capacity higher than one, so then this timeslot will be simply record as a data into DB according this booking, but will not impact to the time availability. Also at this version you will be able to search the available booking resources in your pages or posts for the specific check in/out dates and specific number of visitors. This version is also support the coupon codes for getting discounts of bookings. And much more.... Please check at the feature list and live demo of this version, full list of features of this version.
Booking Calendar MultiUser - it's paid version, where is possible all actions from previous versions, plus each registered WordPress user of your site can have independent, individual, own booking admin panel. It's mean that each regular registered WordPress user can see only OWN booking resources and bookings and can configure the own booking form fields and email templates, own payment form integration data and costs of booking resources as some other settings... In this version is exist also the "super booking admin users", which can see and manage the bookings and booking resources from the all users and manage the status of other bookings users. And much more.... Please check at the feature list and live demo of this version, full list of features of this version.
Unfortunately we can not make personal customization or custom development on customer demand. But we can add features, that you need to our TODO list for implementing them in a future updates. You can add your request of specific feature at this page.
Please note, we can not specify some approximate time for implementation of the specific feature.
Thank you for understanding.
Please watch the video guides, check the FAQ, and review previously answered solutions in the plugin support forum before submitting a new question.
If you still have questions about configuring the plugin, you can contact us via support email or through the support forum. Support is available only through email or the support forum. We do not offer assistance via phone or video/audio calls.
Please note that you will receive a response within 24 hours. Typically, our response time is 2-3 hours during working hours (10:00 AM - 6:00 PM UTC+2). If you don’t see a response, please check your SPAM folder, or ensure you contacted us from a valid email address.
We can help with specific questions related to configuration or troubleshooting.
When reaching out, please provide detailed information about your issue. Avoid vague descriptions like "it doesn't work." We can't assist with general questions. Instead, explain the exact issue you're facing or the specific configuration you need help with.
We expect all support requests to be kind, helpful, and respectful. Any violation of this may result in the discontinuation of support for that individual.
Do not send "bumb" emails. Sending "bumping" emails can be reason of delay of responding to such emails. Kindly wait for an answer to your original email before submitting new questions.
Please note that we cannot use login credentials to access your website for testing or configuration purposes. Instead, please provide screenshots or videos of the issue you are experiencing, along with a detailed explanation of how to reproduce the problem.
What support do we NOT provide:
- We do not provide full configuration on the customer's website.
- We do not provide any customization of source code.
- We do not provide HTML, CSS, JavaScript, PHP coding for the Booking Calendar files or any forms in the plugin settings. This is the responsibility of your web developer.
- We do not provide WordPress usage training/teaching, configuration of WordPress websites, or server configuration.
- We do not provide training/teaching on HTML, CSS, JavaScript, PHP, or other programming languages.
- If you have custom code and experience issues, we cannot debug your code or search for mistakes. This is the responsibility of your web developer.
- We cannot assist with questions related to the functionality or configuration of other services or systems. Please seek help from the relevant support team for those services. Our support is focused on the "Booking Calendar" plugin only.
Please be sure to check the terms and conditions for the plugin usage and the support we provide.
We may discontinue support and cancel the active subscription (if applicable) for "support and updates" if the customer violates the plugin's terms and conditions or our support policy, or for other reasons, such as dishonesty, making accusations, or engaging in aggressive or disrespectful communication, among others.
You will receive support and the ability to request free updates for 6 months after initial purchase. After this period, if you do not have active subscription for support and updates and you need it for the next 6 months, it will cost 50% of the original Booking Calendar version cost (original cost – it is cost of Booking Calendar excluding any discounts).
Updated 2025-02-09
Thanks for sharing this. Can you guys also provide such plugins for service type businesses as well? As a developer, our clients ask for such features. So I am willing to integrate such plugins for their business as well. The issue is their target audience is global,so they are asking for a system that should update these booking for orders according to the language and region of the customers. They are not offering products , rather they are offering services, so they have to arrange and booking according to the different schedules.check their technology translation services , and then suggest me solutions while keeping in mind the localization factor..
Thanks again!
Hello.
Unfortunately, we can not suggest some plugin relative to your previous comments. You can search for some plugin here https://wordpress.org/plugins/
Kind Regards.
Hello, we got your business large module, but we cant seem to find how to show the total cost when dates are selected. I see you have that, but i didnt find it in the faq section. The website is https://www.piringolfvilla.bg/room/pirin-golf-house-relax/.
Hello.
The ability to show the total booking cost in booking form, after selecting the dates or some other options in the booking form, possible in the Booking Calendar Business Medium or higher versions.
You need to use this
shortcode in the booking form at the Booking > Settings > Form page to show this total booking cost in real time depending from the selection of dates and some other options in booking form.
Please use shortcode generator at the right side of the Booking > Settings > Form page for the fast and correct finding shortcodes for COST HINTs.
Test it here https://bm.wpbookingcalendar.com/
Thank you so much! It now shows the price. How can i do it the same as that one of your demo:
Dates: December 24, 2024 2:00 pm - December 26, 2024 12:00 pm (2 - night(s))
Full cost of the booking: $105
Hello.
Use this code:
I cant find the shortcode generator in booking calendar > settings > booking form. At the right side i have only "Select from template"
Hello.
It's available only in Advanced Form editing mode (not the Simple form mode).
And in the Booking Calendar Business Medium or higher versions.
Kind Regards.
We are Business Large and i am in booking form > advanced form. The code above did it for me and thank you, but i need to know for the future where to generate shortcodes.
Hello.
It's at the right side of the page.
Watch it in this legacy video guide https://wpbookingcalendar.com/help/booking-form-fields-settings-video-tutorial/
Thank you! Have a nice day
Hi,
I created a thread on the automation of Google Calander creation on booking approvel which I provided the code snippet for. Would this be possible or even a feature that we can expect going forward.
Hello.
I will check and then add to the TODO list for future updates.
Kind Regards.
Thanks,
I've got the code ready for you and you can add to the api doc etc you can check it out and add it if you want would be helpful to add a setting on the menu to activate it or turn it off etc but yeah. I can assist and you can just add it to your code if you want.
Ok, Thank you. I will check it when we will finish with major items for the next major update of Booking Calendar.
Thank you, once again!
Kind Regards.
Hello, the price per night is 1100lv, I have made it with a minimum of 2 nights. After the calendar selects dates for example from 1 to 3, which are two nights, it shows me a price for three days. I have put changeover days and searched everywhere how to fix it but I can't find it. Our plan is business large, here is the booking form https://www.piringolfvilla.bg/room/pirin-golf-house-relax/
Hello.
Please open the WP Booking Calendar > Settings > Payment Setup page and set cost per 1 night instead of cost per 1 day.
Find more information at this page: https://wpbookingcalendar.com/faq/set-cost-per-days-nights/
Kind Regards.
OMG, im so stupid... thank you!
I have created a booking calendar for daycare but I would like help with the code to show only 2 available days Tuesday, Thursday
Service Selection*:[selectbox* serviceselection "Daycare"]
[calendar]
Sub Total:[cost_hint]
Dates:[selected_dates_hint]
Dogs Name*:[text* name]
Email*:[email* email]
Phone:[text phone]
Details:[textarea details]
coupon:[coupon coupon]
Total:[cost_hint]
[submit class:btn "Book"]
Hello.
If in all calendars you have as available only 2 available dayweeks, then you can define all other weekdays as unavailable at the WP Booking Calendar > Settings General page in "Availability" section.
Hi, I've noticed the option to link form-fields with billing-form-field on the Payment-Setup-Page. Am I missing a feature to generate invoices or export billing-information or anything in that direction?
Best regards
Hello.
Unfortunately, Booking Calendar does not have the invoice systems, yet. Sorry.
You can export existing bookings to the CSV file in any paid versions of Booking Calendar.
You need to open the Booking Listing page, then at the Actions toolbar click on the "Export" button.
After this you will be able to open a CSV file with bookings in MS Excel or some other applications.
Hello! My instance of Booking Calendar has become VERY slow. The rest of the site is performing as usual - it's just this plugin that takes up to 30 seconds to respond/act when you use it. How can I get help to solve this problem? Thank you!
Hello.
Please set Lowe number of months to scroll at the WP Booking Calendar > Settings General page in “Calendar” section.
If you use several seasons for the rates or availability please try to use fewer number of seasons, if it’s possible (combine several seasons into one ).
Check about any type of errors. Please recheck your error.log in your server configuration, about any relative errors. If you can not find error.log file, please contact support of your hosting company about helping in finding this file.
Be sure to use latest update of Booking Calendar 10.8
You can request the new update of Booking Calendar on this page: https://wpbookingcalendar.com/request-update/
My client has requested a feature where items placed in the cart are automatically removed after a specified time (four hours) if the payment is not completed.
Does the plugin currently support this functionality?
If so, could you provide detailed steps or documentation to set it up?
If not, is there an alternative solution or customization that you recommend?
Hello.
Yes, the auto-cancellation of the pending bookings that have no successfully paid status available in the Booking Calendar Business Small or higher versions .
Find more information at this page: https://wpbookingcalendar.com/faq/why-is-a-booking-created-before-payment/ starting from point: "Auto-Cancel Pending Bookings"
Can I find out how many days a person requested?
Hello.
If you need to show in the hint in the booking form about how many days was selected in the calendar, then such feature available in the Booking Calendar Business Medium or higher versions. You can use these shortcodes in the booking form at the WP Booking Calendar > Settings > Booking Form page:
Test it here https://bm.wpbookingcalendar.com/
Hi!
I was wondering if there is a way to show the tooltip "booked times" (that shows when you hover over a partially booked day in the calendar) all the time instead, like under where you select the times?
It would be way more clear for the customers. Now they can choose a day and a time that starts before the already booked time, and then not until after they fill in their information and submit, they will get notified that they cant book. It is very easy to miss that little tooltip.
So is there some kind of shortcode maybe that I can put to show the booked time of the selected day?
Thank you so much!
Hello.
Unfortunately, it is not possible in the Booking Calendar versions. Sorry.
We will add improvements to this feature to the to-do list for having it in future updates of the plugin, but I can not say when this feature will be implemented. Sorry.
Kind Regards.