Pre-Sales Questions
It's one time cost. You can use your purchased version of Booking Calendar as long as you need on your website.
Also, you can request free updates your version of Booking Calendar (if such updates ready) during 6 months after initial purchase of plugin.
If you will need to extend period of support and getting updates to next 6 months, it will cost 50% from the original cost of your Booking Calendar version (original cost - its cost of Booking Calendar version without other discounts).
Optional subscription of getting updates with discounted cost.
Please note, during initial purchase of plugin, its possible to select (or deselect) optional subscription (billing each 6 months) for getting Updates and Support for plugin with additional discount. First 6 month during initial purchase of plugin, getting of updates is for free. Possible to cancel subscription of getting updates at any time.
If you was not selected subscription of getting "Updates and Support" during initial purchase, and if you will need (in a future) to extend period of support and getting updates to next 6 months, it will cost 50% from the original cost (original cost - its cost of Booking Calendar version without other discounts).
You can request new update of Booking Calendar on this page.
If my subscription for updates has expired or is canceled, will the plugin continue to work?
Yes, the plugin will continue to function as before, but you won't receive free updates for Booking Calendar.
While the plugin should work with your current WordPress version, there is a potential risk of conflicts with future WordPress updates. We can't predict the changes in future WordPress updates, and older plugin versions may experience issues.
To ensure the best performance, prevent potential compatibility or security issues, and keep your bookings safe, we strongly recommend keeping your Booking Calendar up-to-date and maintaining an active subscription for the latest updates and support.
Upon the initial purchase of the plugin, you can request free updates for your Booking Calendar version (if updates available) within 6 months after initial purchase of plugin. Additionally, alongside this purchase for receiving the latest update, you can activate an optional subscription at a discounted rate.
Optional Subscription for Updates:
1) When purchasing the plugin initially, you have the option to select or deselect an optional subscription for updates and support, billed every 6 months. For the first 6 months after the initial purchase, updates are provided for free. You can cancel this subscription at any time.
2) If you did not select the subscription for updates and support during the initial purchase, or if your subscription was canceled or expired, and you later need to extend the period of support and updates for the next 6 months, it will cost 50% of the original cost of the Booking Calendar version, without any additional discounts applied. Additionally, the system offers further discounts for subsequent subscription charges every 6 months.
However, the initial charge for this update is 50% of the original Booking Calendar cost ( without any additional discounts applied ).
You can request the latest update of the Booking Calendar on this page.
Yes, its possible to make upgrade from lower version to the higher versions of the same editions (for example from the Booking Calendar Personal single site usage version to the Booking Calendar Business Small single site usage version).
But its does not possible to make upgrade from the single site usage version to the "developer" or multi site usage versions or from the "developer" to the multi site usage versions.
The cost of upgrade from the lower to higher versions, usually higher than difference in cost between 2 versions.
The cost of upgrade from the lower to higher versions of single site usage versions higher on $5 than difference in cost between 2 versions.
The cost of upgrade from the lower to higher versions of "developer" edition versions higher on $10 than difference in cost between 2 versions.
The cost of upgrade from the lower to higher versions of multi site usage versions higher on $15 than difference in cost between 2 versions.
Booking Calendar offers a range of versions and editions to suit different needs. It's important to distinguish between the versions, which determine the functionality, and the editions, which specify the number of websites on which you can use the plugin.
Editions:
Each version can be obtained in different editions, which dictate how many websites you can use the plugin on. The editions include:
Single Site Usage: This edition allows installation and activation on a single, specific website. It's suitable for those who have only one website to manage.
Developer Edition: With the developer edition, you can install and activate the plugin on up to 2 different websites. This is useful for testing on a developer server and a live website.
Multi-Site Usage: The multi-site usage edition enables installation and activation on a maximum of 5 different websites, making it suitable for businesses with multiple online platforms.
You can check overview of different Booking Calendar versions.
You can also check all available features for different versions of Booking Calendar.
Also you can test live demo of specific versions (both client and admin sides) to be sure in functionality and do not have misunderstanding.
Booking Calendar "Free" - this version is free, you can download it from WordPress directory.
It's very easy in use and powerful version for the creating reservation of one resource.
At this version is possible to make reservation for the one resource, like a room or car, or some service... etc. You can insert into the post or page the standard booking form with fixed number of fields and availability calendar, where visitor can select single or multiple days. Administrator and visitor can receive the standard email notifications about different actions, like a "new booking", "approve/decline/... of booking", etc... Administrator can make the booking at admin panel at the "Add new booking" menu page and configure the different settings of the booking form and availability calendar at the general booking settings menu page.
Booking Calendar Personal - it's paid version, where is possible to have booking availability calendar for the each of multiple booking resources (like a room, cars or any services, etc…). You can add new and configure exist fields in the booking form. Also you can configure the email templates for the different booking actions. You can able to edit the exist bookings, add comments to the bookings, print and export bookings to the CSV format, etc… Please check at the feature list and live demo of this version, full list of features of this version.
Booking Calendar Business Small - it's paid version, where is possible all actions from previous versions, plus you can receive the bookings for the specific time of date, set the cost of booking resource and integrate the online payment form of supported payment systems. Your visitors can make the rage days selection using the one mouse click in calendar, or setting minimum or sets of fixed number of days selection using 2 mouse clicks (check in and checkout dates), all middle dates will be selected automatically. Also here is possible to use the same date as check in/out date for the different bookings by activating the fixed time at the settings page.
Please note, if you will use the fixed time slot list selection (and not the time entering using the text fields) in the booking form, the timeslot list will be the same for the any date of week, in other words the fixed time slot list is not depend from the week of day. Also if some visitor will reserve the specific time slot at selected date at specific booking resource (calendar), this timeslot become unavailable for the other visitors at this selected date in this booking resource.
And much more... Please check at the feature list and live demo of this version, full list of features of this version.
Booking Calendar Business Medium - it's paid version, where is possible all actions from previous versions, plus you will have more advanced cost and availability management of the bookings. At this version is possible to set the rates, which will depend from the season filters, plus you can set the more advanced cost for the booking, where cost is depend from the number of selected dates. Also you can set additional cost for the option selection at selectboxes or checkboxes at your booking form. this additional cost can be fixed sum or percent from the final cost of booking. You can even activate and configure for the resources the deposit payment feature, what is mean that visitor will pay at the payment form, the part of the final cost of the booking. This version is also support settings availability per each booking resource, which is depend from the season filters. Also you can able to configure the several customization of booking form fields, it's mean that different resources can have different form fields. You can send the payment requests to visitors for the specific booking by email. And much more.... Please check at the feature list and live demo of this version, full list of features of this version.
Booking Calendar Business Large - it's paid version, where is possible all actions from previous versions, plus you can make the several reservations per the same FULL date (not a time slot) for the same booking resource (availability calendar). At this version is possible to set the capacity of the booking resource, it's mean that your visitors can make the several reservations per the same date, in other words, the date(s) in calendar will be available until lumber of reservations per these full dates is less than capacity of the booking resource. Please note, if you will use the timeslot selection for the booking resource with capacity higher than one, so then this timeslot will be simply record as a data into DB according this booking, but will not impact to the time availability. Also at this version you will be able to search the available booking resources in your pages or posts for the specific check in/out dates and specific number of visitors. This version is also support the coupon codes for getting discounts of bookings. And much more.... Please check at the feature list and live demo of this version, full list of features of this version.
Booking Calendar MultiUser - it's paid version, where is possible all actions from previous versions, plus each registered WordPress user of your site can have independent, individual, own booking admin panel. It's mean that each regular registered WordPress user can see only OWN booking resources and bookings and can configure the own booking form fields and email templates, own payment form integration data and costs of booking resources as some other settings... In this version is exist also the "super booking admin users", which can see and manage the bookings and booking resources from the all users and manage the status of other bookings users. And much more.... Please check at the feature list and live demo of this version, full list of features of this version.
Unfortunately we can not make personal customization or custom development on customer demand. But we can add features, that you need to our TODO list for implementing them in a future updates. You can add your request of specific feature at this page.
Please note, we can not specify some approximate time for implementation of the specific feature.
Thank you for understanding.
Please watch the video guides, check the FAQ, and review previously answered solutions in the plugin support forum before submitting a new question.
If you still have questions about configuring the plugin, you can contact us via support email or through the support forum. Support is available only through email or the support forum. We do not offer assistance via phone or video/audio calls.
Please note that you will receive a response within 24 hours. Typically, our response time is 2-3 hours during working hours (10:00 AM - 6:00 PM UTC+2). If you don’t see a response, please check your SPAM folder, or ensure you contacted us from a valid email address.
We can help with specific questions related to configuration or troubleshooting.
When reaching out, please provide detailed information about your issue. Avoid vague descriptions like "it doesn't work." We can't assist with general questions. Instead, explain the exact issue you're facing or the specific configuration you need help with.
We expect all support requests to be kind, helpful, and respectful. Any violation of this may result in the discontinuation of support for that individual.
Do not send "bumb" emails. Sending "bumping" emails can be reason of delay of responding to such emails. Kindly wait for an answer to your original email before submitting new questions.
Please note that we cannot use login credentials to access your website for testing or configuration purposes. Instead, please provide screenshots or videos of the issue you are experiencing, along with a detailed explanation of how to reproduce the problem.
What support do we NOT provide:
- We do not provide full configuration on the customer's website.
- We do not provide any customization of source code.
- We do not provide HTML, CSS, JavaScript, PHP coding for the Booking Calendar files or any forms in the plugin settings. This is the responsibility of your web developer.
- We do not provide WordPress usage training/teaching, configuration of WordPress websites, or server configuration.
- We do not provide training/teaching on HTML, CSS, JavaScript, PHP, or other programming languages.
- If you have custom code and experience issues, we cannot debug your code or search for mistakes. This is the responsibility of your web developer.
- We cannot assist with questions related to the functionality or configuration of other services or systems. Please seek help from the relevant support team for those services. Our support is focused on the "Booking Calendar" plugin only.
Please be sure to check the terms and conditions for the plugin usage and the support we provide.
We may discontinue support and cancel the active subscription (if applicable) for "support and updates" if the customer violates the plugin's terms and conditions or our support policy, or for other reasons, such as dishonesty, making accusations, or engaging in aggressive or disrespectful communication, among others.
You will receive support and the ability to request free updates for 6 months after initial purchase. After this period, if you do not have active subscription for support and updates and you need it for the next 6 months, it will cost 50% of the original Booking Calendar version cost (original cost – it is cost of Booking Calendar excluding any discounts).
Updated 2025-02-09
Hi, I'm struggling to ensure each of the individual resources have the correct settings applied to them.
I have numerous resources for different tasks. Some need to be paid per night, some could be multiple fixed sum time slot bookings in a day. They therefore need each calendar to be individual to the resource.
I would also like to be able to make a new booking on the admin side as per the customer facing calendar but I cannot seem to find a way to do this.
Hello.
1) Please note the cost per days or per nights or fixed sum can be defined only once for all booking resources at the WP Booking Calendar > Settings > Payment Setup page.
Some fixes about different cost for the different number of days to select you can configure via Duration-Based Costs. In case, if you need to set the different cost for the different number of selected days, (for example, set some discount, if visitor select 2 weeks), then it's possible in the Booking Calendar Business Medium or higher versions via "Duration-Based Costs" cost configuration at WP Booking Calendar > Prices > Daily Costs page -> section Duration-Based Costs.
Check more about this feature here: https://wpbookingcalendar.com/overview/#valuation-days
Watch it in this video guide https://wpbookingcalendar.com/faq/configuring-duration-based-costs/
"Duration-Based Costs" can apply for any day. Or in case if you need to apply it to a specific season, then it can depend only on the belonging "check in day" to a specific season. It means that, if you select 2 weeks, the "Duration-Based Costs" can apply costs only depending on the check-in day belonging to a specific season, even if some other days belong to another season. In other words, if you will have the days selected with season intersections, then you can have an issue with "Duration-Based Costs". Basically "Duration-Based Costs" is useful, in case, if you need to set some discount or higher cost depending on the number of selected days. For example if a visitor selects 7 or more days, then booking will have a 10% discount, etc...
For example. You can set cost per 1 day at the WP Booking Calendar > Settings > Payment Setup page for all booking resources.
If you need to ste the fixed cost for specific booking resource, then you can configure the Duration-Based Costs like this:
In this case the cost for this booking resource will be fixed as XX USD.
2) For definition cost per 1 night, check example #3 from this FAQ article: https://wpbookingcalendar.com/faq/configuring-duration-based-costs/
2) You can add the new bookings from admin panel at the Booking > Add booking page. Watch it in this video guide https://wpbookingcalendar.com/help/add-new-booking-admin-video-tutorial/
You can select the all exists booking resources in the toolbar at the Booking > Add booking page.
Kind Regards.
Is it possible to have the resources choice and calendar on the same page and get the correct resource calendar to appear? I need to make the entry form lines and text be a different color, possible? Just a few challenges. Thanks
Dave
Hello.
1) You can have the selections of booking resources, like in this example https://bm.wpbookingcalendar.com/select-resource/
Please check more about the shortcode for inserting into the post or page for using such selection of booking resources here: https://wpbookingcalendar.com/faq/shortcode-booking-resources-selection/
2) Find more information at this page: https://wpbookingcalendar.com/faq/change-labels-colors-in-booking-form/
Kind Regards.
Hi
Is it possible to load manually the calender after page transition (barba.js). Like: wpbc_calendar__load_data__ajx(???);
Best regards
Hello.
Currently there is no some special apu for such loading or documentation on this.
I will add this to the todo list for creation of some docs for this operations.
Kind Regards.
Another question (and thanks for the fast reply)
Is it also possible, to publish accepted bookings? Like a event calendar?
Thanks and kind regards.
Hello.
Unfortunately, it is not possible in the actual versions of Booking Calendar, yet.
Sorry.
Kind Regards.
This would be very helpful, because new users should see when an item is already booked.
Sorry, ignore my last post.
I thought more of an event calendar. User could book a room and offer some workshops etc. So this is why I need to display all bookings like a post.
Hello.
Unfortunately, it is not possible in the Booking Calendar versions. Sorry.
Hi,
just looked for min. Day Selection in the booking calendars and only found the functionality in general to restrict.
REALLY good would be to implement this functionality on the 'Season Availability' so it can be set per Room AND season.
E.g. I would like in High-Season to only accept min. 7 days booking BUT Off-Season 3 day bookings are ok.
Anything in this direction already in planning?
Best regards,
Ortwin
Hello.
1) It's possible to set the different duration of days selection depending from week days or seasons during a year in the Booking Calendar Business Medium or higher versions.
Please check more here https://wpbookingcalendar.com/overview/#advanced-days-selection
Read more about this configuration (at options parameter section) here: https://wpbookingcalendar.com/faq/shortcode-booking-form/#booking-options-condition
2) If you need to configure the different type of days selection in calendars at the different pages, then you can make it via JavaScript variables before Booking Calendar shortcodes.
Please check more about this configuration here https://wpbookingcalendar.com/faq/advanced-javascript-for-the-booking-shortcodes/
Kind Regards.
Many thanks for your help - really appreciate !
I will work through the instructions 😉
Best regards,
Ortwin
Hi there,
I was wondering if there is a way to enable unlimited booking per same day ONLY for bookings created by admin? So the admin can double book the same time slots while the public cannot.
Thanks!
Hello.
Unfortunately, it is not possible in the Booking Calendar versions. Sorry.
We will add this feature to the to-do list for having it in future updates of the plugin, but I can not say when this feature will be implemented. Sorry.
No worries! Thank you for the quick reply!
Hello,
Is there a way to print today's bookings onto PDF? Whenever I try to print the bookings page it doesn't come our nicely? Is there a better, more printer-friendly view?
Thank you!
Hello.
You can make the Print of the existing bookings from the Booking Listing page by clicking on "Print" button in the Actions toolbar.
Just select instead of "real printing" the printing into the PDF file, it is depends from your local computer configuration.
Kind Regards.
Hi,
I want to give the user real time feedback if they have made a selection that exceeds the available capacity. The user can select multiple dates (which may have different capacity) and then select the number of visitors they are booking for. When the user selected (or deselects) dates, the available capacity potentially changes. I have implemented this by observing the capacity_hint div like so:
which is working fine, but I am wondering is there a better way to do it?
Thanks in advance
Hello.
Thank you, for sharing your code snippet.
Currently in the plugin , there is no better way to do this.
Kind Regards.
OK, that's great. Thanks
I have multiple listings and each one has its own Airbnb calendar. Can I set up sync for each calendar separately or is only one shared calendar supported?
Hello.
It's possible in the paid versions.
1) The ability to have independent calendars possible in all paid versions of Booking Calendar.
Check more here https://wpbookingcalendar.com/overview/#booking-resources
You can watch video overview about this feature here https://wpbookingcalendar.com/help/multiple-calendars-video-overview-of-booking-resources-in-booking-calendar/
Please read firstly the general instruction about usage of paid versions of Booking Calendar: https://wpbookingcalendar.com/faq/general-usage-instruction/
You can create the different booking resources (your properties or services - unique calendars) at the WP Booking Calendar > Resources page and then you be able to insert booking forms for each of your booking resources into the posts or pages. Please read more how to insert and configure the booking shortcode into the post or page here https://wpbookingcalendar.com/faq/insert-booking-calendar-into-page/
2) Please read more about this feature here: https://wpbookingcalendar.com/faq/#sync
Import.
Please check about the configuration of import events from .ics feeds in this FAQ instruction here https://wpbookingcalendar.com/faq/import-ics-feeds/
Please note, the import process is working in that case, when a visitor opens your website page with booking import shortcode. So you can configure CRON at your server, for periodically accessing this page with booking import shortcodes to start the import process. Or you can insert the import shortcode before booking form shortcode, so firstly the system will start the import process and only then show the booking form, when someone visits your page.
In case if you are having some issue of not ability to import new events, then check this troubleshooting instruction: https://wpbookingcalendar.com/faq/ics-importing-issue/
You can define CRON at your server for periodically access pages with import .ics feeds shortcodes and start import process during specific time-intervals, then check this: https://wpbookingcalendar.com/faq/cron-script/
Export.
Please check about the configuration of export .ics feeds in this FAQ instruction here https://wpbookingcalendar.com/faq/export-ics-feeds/
Booking Calendar is generated .ics feed with bookings in real time. But how often some services (like airbnb, or booking.com ) access this .ics feed to import the bookings from Booking Calendar into their own system, does not depend on the Booking Calendar. So in other words, Booking Calendar does not force the import process by third party service, when some booking is created. You need to check with support of this service (like airbnb or booking.com), about how often they can access the .ics feed for making imports.
Kind Regards.
Hi!
Date format in emails are different for admin and visitor. Both have the same [content] tag in the email.
WordPress date format is custom d.m.Y and Booking Calendar date format is custom d.m.Y
Visitor email shows d.m.Y
Admin email shows Y-m-d
Booking Calendar version 10.8
Any fix for this?
Hello.
What shortcodes do you use to have this issue and can you send screenshot of this issue ?
Please send all this info to support @ wpbookingcalendar.com